I had an insurance repair that needed to be fixed but waited over a year to address it. Service department got me in loaner went through process trying to get it approved although it was approved a year ago. Insurance denied claim. During this time I was in a loaner for almost 10days. Instead of me having to pay out of pocket for loaner/rental, they worked with insurance company to cover the rental so I did not have to come out of pocket. Kudo's to this service team!
Glendale Acura has an amazing and very helpful staff. Alton Ho and Karine Arzumanian helped us to find our dream car; they even stayed overtime without any hesitation to help us close the deal. Thank you very much.
I had a very pleasant experience at this dealership a few days ago. With the help of Karine Arzumanyan and Alton Ho I was able to get into a brand new 2018 Acura ILX. Karine and Alton were both very personable and knowledgeable. They both explained everything thoroughly and did theirbest to get us the deal we were comfortable with. Karine specially had a very easy going and friendly approach and definitely earned our business. I would recommend Karine, Alton and Acura of Glendale to my friends and family any day!
We won all change Kelly was very helpful and explained everything get out in a nice and timely matter
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