I had a great experience at this dealership. Ken was extremely helpful and answered all my questions. Everyone I encountered there was friendly. This is my first Acura and I am looking forward to continued great service.
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
Once you go to a few dealers you start to see a trend of how they just want to sell you a car. This was one of my last three places on my list to visit but it easily became my last. The salesman, Bryan Garcia I believe, was extremely helpful and broke away from that role of a pushy salesman. He answered all my questions and made me really feel like he actually cared I left happy. For all future car purchases I will definitely be coming to Bryan first for help before anyone else. I could have hoped for a better experience.
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it???s all do to him! Thank you!!!!
Had excellent service purchasing from Muller a few year ago when we purchased a new TL. When ready to trade in my old SUV for a new one, I researched a lot of different vehicles. Ultimately settled in the RDX. Lance, sales rep, was not only low pressure, but took a lot of time to thoroughly address all our questions. We were very impressed by his professionalism. We bought the RDX over My second choice who offered us an overall better deal.
Lance was Friendly throughout the sales process. He always took the time to answer any questions I had. He is Extremely knowledgeable in all of the Acura models and helped me decide between the new ILX 2019 model and the 2018 Model. After the sale Lance took the time to set up my new ILX going through all the settings and syncing my cell phone. He introduced me to the service managers and explained the maintenance procedures. I love my Amazing New ILX and the personal attention that lance gives either through Email or Phone, he is always there to answer any Questions. I am very satisfied with everyone I had the pleasure of dealing with at Muller???s Woodfield Acura!
Lance was the ultimate professional throughout the sales process. He always took the time to answer any questions I had. He is extremely knowledgeable in all of the Acura models and helped me decide between the new RDX model and an MDX. After the sale Lance took the time to set up my new MDX going through all the settings and syncing my cell phone. He introduced me to the service managers and explained the maintenance procedures. I am very satisfied with everyone I had the pleasure of dealing with at Miller???s Woodfield Acura!
Visited several Acura dealerships in WI and IL; definitely a top dealership around! Everything you could wish while you are shopping for a car! You won't regret stopping by, even if you don't buy a car (but we did :-)
My family has bought several cars from Mullers Acura througout the years now and this time was as it always is a smooth, no lies or hidden fees and easy going process from start to finish. I did have the please of working with Sebastian Wrobel for the first time and he is awesome always working hard to make everything easier for you and not pushy like most other salesman in the industry respecting my time and timeframes that I had in mind Truly a great experience! Muller Acura means you feel like a part of the family not just another sale.
I am so happy my husband and I stopped into Muller???s Woodfield Acura! We did not anticipate purchasing a car but after being greeted by George and talking through what we thought was an unobtainable wish list, George showed us a car that was everything we wanted and more. Our satisfaction grew after a test drive and we knew Acura was the quality vehicle we wanted. George worked with us on an affordable purchase price which it made it possible for us to drive the car home that day! The customer service was the best we have ever experienced. Every team member that George introduced us to made us feel completely comfortable and we knew we had made the best choice. My husband and I could not be more excited with our new vehicle and pleased with our entire experience at Muller???s Woodfield Acura! We will be a life long customer and cannot wait to share our experience with friends and family and recommend George and the team at Muller???s. Thank you for delivering satisfaction in every way possible!!!
I would like to thank Patrick, Geoff, and the entire McGrath team for helping my wife and I with the purchase of our 2018 TLX CPO. Our salesman Patrick was patient, knowledgeable and helped us through every step of the process. I would recommend him and the entire team to anyone and everyone. Thanks again!
Great place to buy a car, was in the market for a used car. My salesman Patrick O’Day
Is a really understanding and great salesman.
Dealt with both him and Ulises Garcia
Used car manager there.
Both were really understanding of what I was looking for , great people to deal with,
Will buy from there again!
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