I was disappointed that a fuel treatment charge was added to my bill after the fact I had not been told of that charge and had not approved it beforehand. In the future please be up front with your charges
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it???s all do to him! Thank you!!!!
Once you go to a few dealers you start to see a trend of how they just want to sell you a car. This was one of my last three places on my list to visit but it easily became my last. The salesman, Bryan Garcia I believe, was extremely helpful and broke away from that role of a pushy salesman. He answered all my questions and made me really feel like he actually cared I left happy. For all future car purchases I will definitely be coming to Bryan first for help before anyone else. I could have hoped for a better experience.
We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.
Excellent Staff! Very welcoming and concerned with my time, which I appreciate! They also gave me a loaner car, so I could keep my day productive! Very friendly and professional staff. Thank You for the help!!
Not much to say accept excelent customer service . Answered all my questions without beating around the bush . Made going into a dealership to buy a car almost fun . They didnt have to work very hard though , the cars sell themselves
I was looking for a CPO Acura TLX All Wheel Drive. There are not a lot of them out there particularly at this time of year. I have been getting my car serviced at Elite Acura for years and have always had positive experiences.
I met with Giovanni Paparo and he showed me a 2015 TLX all wheel drive. He was very personable and no pressure at all. I purchased many cars over the years and Giovanni made this one of the most pleasant experiences. He gave me a better price than other Acura dealers that had the same car with the same equipment and mileage. There was no back and forth or "I have to talk to my manager, etc." He made an offer. I gave him a counter offer and we met at a place where we both felt the deal was reasonable. He even came in on his day off to accommodate my schedule. When it was time to sign the papers, Adriano did a great job explaining all of the additional warranties that were available. There was no pressure or trying to talk me into something I did not want.
Giovanni and Adriano are the guys to see if you are in the market for a car, whether it is an Acura or otherwise!
I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up.
Jeff was awesome with me today. He gave me no bull and was just all around a a great guy to chat with! 100% recommend!
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