I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
For 11 years I have been bringing my Mdx in for service. Your service department is excellent, just turned 180000 and my car is not even breathing hard, I???m sure I have at least 200000 miles left, when the wheels fall I???ll get another set.
I purchased my second RDX from Continental Acura of Naperville in September 2018. I originally had the 2017 RDX but after seeing the change in body style and cabin of the 2019, I had to have it. Greg Pew and Sharon were awesome during my first purchase and they were again awesome last month. The process was seamless, the time that was spent getting me familiar with the new cabin was great, and the financing process was quick and easy. I would highly recommend this dealership to friends and family or anyone in the market to buy an Acura. Thank you Greg and Sharon
Continental Acura provided a quick, concise and hassle free buying experience. Best car buying experience ever. Loved the test drive facility. Our salesman, Kirk, was very informative, demonstrated all the features on the car and made sure all was understood. Wouldn’t hesitate to recommend this dealership to friends and family.
I leased 2018 TLX and 2018 MDX from Continental Acura with help of Greg Pew. I was very pleased with Greg help and his helpful approach. Greg went over detailed explanation of lease pricing, offered honest view on available options and was ready with all the documents once we agreed all the details. This is was the fastest and least painful car purchasing/leasing process I ever went through. I truly appreciate Greg's help as well as his partner Sharon.
Continental has serviced my MDX for years; I even bring in my wife's Pilot. They provide a quality service at fair prices and the staff is absolutely phenomenal. I have dealt with Shirley, Dan and Neil in service - all are great. I have dealt with Jerry in purchasing pre-paid service contracts and he is wonderful too. You can see a desire to provide a fabulous service to their customers, it shows from the minute you are greeted. The dealership itself is a perfect place to wait for your vehicle and get some work done, this is my norm. Wi-Fi works well and it is quiet in the office space. I cannot recommend them enough for friendly staff and quality work. Check out Continental for your next service need.
Absolutely great experience. Our sales consultant, Abe Crump, valued our time constraint and was able to get us processed in what I think might be record time. We both took a test drive considered color combinations and were driving home in slightly over 2 hours.
My husband and I just leased our 4th Acura from Greg and Sharon at Continental Acura in Naperville. We would highly recommend the experience . . . easy and painless! We are now both proud owners of Acuras and couldn't be more pleased with our cars and the overall experience. Thanks Greg and Sharon!
I started out looking for a new 2017 RDX in August, but I had trouble finding any dealers that had the car in the color I wanted . Abe let me know that Continental would soon have a 2017 loaner car that would be available for purchase with exactly the exterior and interior colors I wanted. I was thrilled to finally find a car with all the features I wanted. I'm truly loving my new car!
This is 55th year buying or leasing cars and the experience at Continental Acura is by far the best I have ever had. Greg Pew is the most non sales salesman I have ever met and I mean that in the very best way possible. You pretty much know from the beginning that you are going to buy or lease from him even though there is no pressure to do so. I last leased a car from Continental in 2008 from Greg and he has continued to keep in touch up until my latest lease of an RDX inJune. Greg and Sharon are a pleasure to work with.
I want to Thank you Abe, for assisting me to get my first car in Illinois. I am so grateful to You Abe.
Sorry! I took 1 month to give you this review coz I wanted to use it for some time to give my comments and now I can proudly say that your suggestion and my choice is perfect. I am very much happy of this purchase. I will surely recommend to my needy friend.
Thank You again
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
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