Outstanding Service and Excellent Experience
December 3, 2018
I came in on a busy Saturday to have my 2006 Mercedes car serviced, with an interest of exploring the options of purchasing a new SUV in the near future. Over the last few weeks, I test drove the 2018 Audi and 2018 E-Pace Jaguar. I had an enjoyable encounter first with Derek Wimbish and then Dave Gershman (who has a great sense of humor) took time to explain all of the great features the 2018 SUV offered and insisted that I take it for a test drive... and the rest is history as I am now the proud owner of a 2018 SUV GLC-300. This SUV offers so many new features that makes the driver feel more at ease because of the all the fantastic safety features and controls which are right at your fingertips. My wife and I are excited to take the car on the road for a long leisure drive. Thank you to the entire Mercedes team (Derek, Dave, Sie and Kelly) who were extremely friendly and knowledgeable. I really appreciate that Dave and Kelly took the extra time to make sure that I was fully aware of the great features. Sie answered all of my financial questions and Kelly put my mind at ease before I took my new SUV home. A special thanks to Derek, who, despite a busy day, made me feel that I was the only customer in the showroom. I was invited to stop by or call any time that I had a question about the SUV. This is the beginning of a lasting connection! I will most definitely share this great experience with my family, friends and church family.