Communicated via email. Got a quick response. Needed specific information on a SUV and was pleasantly surprised at how fast I got a response. I took too long to decide, the vehicle sold before I decided to buy it. I would have definitely purchased here.
My wife and I recently purchased a Pre-Owned MDX from Piazza Acura of West Chester and we couldn't have been happier with the way we were treated. Dan Stanley was our sales professional and he was extremely courteous, knowledgeable on the MDX product and never pushed us once. I highly recommend this dealership and Dan Stanley for anyone shopping for a vehicle. Thanks for all your help.
I purchased a car on Friday 8/12/2016 and engine light came on on Saturday 8/13/2016 and the air conditioner stopped working on Sunday 8/14/2016. Rob the used car sales manager sent a driver 2 hours away to pick up my car and left me with a loaner. How is that for customer service? Thanks Rob Moffa!!
I was pleasantly surprised with Piazza Acura of West Chester's service department. I normally go to local chain or mom and pop shops because I was under the assumption that franchise over charges. I bought a certified MDX about a year ago from Acura of West Chester and my first service was due. I dropped off my car before work and was greeted by a very organized and friendly staff. It even seemed like they knew some customers by name! They quickly had me fill out my information and ushered me into a brand new MDX to drive for the day, this is a major convenience. I honestly was expecting a laundry list of work being that it had not seen a shop in over a year but Acura called me and let me know it was done and was only charging for an oil change, inspection and vehicle check for a very reasonable cost. I normally do not write reviews but I felt it necessary to express my happiness that day.
I went to a few dealers and did the whole car buying song and dance. Acura of limerick made the process easy for me and were very honest and friendly. Ed was my salesman and Ben did the paperwork, both great guys who treated me with respect and did an outstanding job. I would definitely recommend buying your next car here.
The customer service and quality of service is first class Tim the sales manager and Tom the salesman took there time and walked me through the whole car buying process. I ended up buying a 2018 tlx a spec at a fantastic price. If you are in the market to buy a car I would recommend this dealership and these gentleman.
Worked with John from internet, i was hesitant to go in when we spoke on the phone but im glad i did. He made sure i got the best information to any question i asked, and really went out of his way to help me out with everything. Will be returning to him for many cars to come, and would recommend the dealer to anyone who wants fast and honest service
I went to Acura of Limerick looking for a New TLX and I meet with the Internet Manager Chris Manogue. He was very knowledgeable and helped me get the right TLX. The whole time he keep me informed on what was happening during the process so I didn't feel like I was left in the dark. I will be telling all my friends and family about my experience I love my New TLX.
My Sales Advisor Dean Mitchell was extremely knowledgeable about the cars that I was interested in. He told me things that made sense to purchase, and those that were not worth the cost. I found him to be very honest. I would absolutely recommend him. In addition Ben Grinar the Business Manager was exceptional. The entire experience was one of the best I've experienced buying a car!
I originally came to Acura to have my 2009 MDX inspected. While I was there, I ended up looking at a 2017 MDX and spoke to Dean about it. I ended up leasing this MDX and absolutely LOVE it! Dean was very helpful and showed me all of the features my new car has to offer and they even paid for my original service bill! My family has bought 5 cars from Acura of Limerick. They are wonderful! Thanks again Dean!
I wanted to say thank you to limerick for helping me with my purchase. I want to personally thank Jose Figueroa for taking the time to help us with the whole process in buying a car. And making sure we got the best. And also personally writing me a letter wishing me luck. Thanks again Acura limerick.
The folks at limerick are great. These guys look after you like family. Today had to get some parts and worked with Dan. Another great experience. Never feel like he is trying to take advantage. Also tends to steer you in the right directions
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