Used 2020 Acura TLX for Sale in Dallas, TX

I was in the market for a Lexus IS250. I reached out to 2 dealerships. After leaving a different dealership who tried to put me in one that was overpriced and out of budget, I was done. I said, 4get it. Then i was contacted by Sport City Toyota. They said give them a chance. So, I did. Long story short Jason made it happen, within my budget that included my warranty. Jason is the best hands down. He is the first fair and honest car salesman I have dealt with. Big thanks to you Jason. I referred my friend to him and she received the same VIP treatment. If your looking for a good deal and a great buying experience, Jason is your man! Thanks again Jason!! I LOVE my car!!

Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017

Jibre and Brian were very professional and knowledgeable, and made the process of purchasing a vehicle very easy. Thank you for your service & promptness; it was greatly appreciated 😁

What a remarkable experience! My wife and I set up an appointment with Stanley Bennett to see a Honda Pilot. After realizing the particular Pilot was not exactly what we are looking for, We wandered over to the Acura TLX's. To our surprise we came across a Certified 2015 Acura TXL; low mileage and in pristine condition. My wife's reaction was, "Honey, this is a GREAT deal." Negotiating with Stan was a breath of fresh air, truly an honorable and trustworthy man who looked out for us through the negotiations. He took the time to explain all of the technology features with care and patience and made sure we were both 100% satisfied customers long after the sale was made... We would like to thank Pre-Owned Director Brandon Guzman for helping us get a great deal, and we would also like to thank General Manager John Ellis for creating an atmosphere of trust and good will at Vandergriff Acura. Thanks Stan, Brandon, and John for helping us get a great deal on a superb Acura TLX. The best part is that Stan is helping find the Honda Pilot Touring we are looking for! Sincerely, Steve and Tammy.

My experience at Vandergriff was absolutely great the staff was very helpful and professional ,and Mr Wade West was great he is very professional and knowledgeable about Acura???s he always know the answers . I love my new 2019 TLX !!! Looking forward to do business with him again Thank you N Cooper

I went to Vandergriff Acura in Arlington from an ad promotion that was mailed to me, Gary Vogel was my sales rep and let me tell you HE IS AWESOME! Never any high pressure sales techniques or games. He made me feel like i was a family member. He treated me kind and I left feeling like i had made the right decision trading in my Acura 13 for a 2017 model. I highly advise you go see Gary Vogel next time you need an Acura. The other staff members were very considerate and polite as well. Thank you very much for a great experience buying a car (all by myself without the husband). That's a big deal. A girl CAN buy her own car. Sandy in Carrollton Tx

We live in a neighboring state but when I found a 2014 RDX at Vandergriff Acura through USAA???s Car Buying Service, Max Coker contacted me promptly and provided what I needed to make a basic decision before we drove down. He was very helpful and we were very happy with our overall experience. While a couple of issues did arise during the process, Max worked with management (I felt as our advocate) to get everything worked out to our complete satisfaction ??? and Skyla Rios got us back on the road back home in about 3 hours. Thanks Max & Skyla !!!

What a great experience! From the second I got there, through the test drive, and to the buying experience, Kenny Le and the rest of the team was amazing. It was a VIP treatment, and was so seamless from start to finish. This is the first Acura is have driven and now own, and Kenny gave a fantastic demo on the car, and made sure I was 100% set-up before I left the lot.

Blake goes above and beyond what I would expect in a dealership. In fact, Blake has set a new bar of what to expect from a dealership. My previous dealership was Toyota of Dallas and we were consistently given false promises and false information, but Blake was upfront and honest with me right from the beginning. I am confident that Blake, unlike my previous experience with Toyota of Dallas, has the absolute best intentions for me. Blake wanted us to get a good deal so much that he went through the time and energy to teach me how to drive a stick shift (we spent a good hour at least in an empty parking lot) and made sure I was comfortable driving on the road before I took the car (which was not only new, but right in our budget). I was also driving a rental at the time and he offered to help get my rental back so I wouldn't have to worry about having two cars to take home. Blake made my experience easy, enjoyable, and fun! I will be referring Blake to all my friends and family. Keep doing what you're doing, Blake! Thank you for all your help! -Kevin R.

Service was great! In and out in about 45 minuets car wash included,all after I was 30 minuets late! Thanks!!! Great job!!! I will return in 6 months for my next appointment. Merry

My husband and I purchased a 2017 RDX today from Vandergriff Acura. We had an AMAZING experience, thanks to salesman Max Coker. Max was genuine, honest, and extremely easy to work with. We were between a used 2016 and a new 2017, and with his trustworthy guidance, we settled on a 2017. Can't tell you how seamless the process was. Very grateful to have stumbled upon Max!

My wife's car was flooded in Hurricane Harvey as was our house. We found ourselves in need of a new car fast. We were not originally in the market for a new car and due to the flood we had so many other things going that it was somewhat overwhelming. A new car had to be purchased. We narrowed it down to the 2017 Acura MDX. We contacted Mr. John Ellis of Vandergriff Acura in DFW. We live in Houston and questioned if it was really worth the trip so far away. I sent an inquiry to John which he responded to within just a few hours. John was sympathetic to our situation and presented us with an excellent offer on a 2017 MDX lease that was just fantastic. The next day my wife and I borrowed our son's car and headed north. Upon arrival we met with John and he assigned asked Mr. Stan Bennett to work with us to find the exact vehicle that would make my wife happy. Stan was great and very patient. John then proceeded to not only honor his original offer but to make it an even better experience than I had hoped for. The finance and paperwork process was painless. This was our first lease so Burl took much effort to inform us of every detail. Stan spent a lot of time showing my wife how to operate the new vehicle. Afterwards, we headed south. Let me say it was worth every mile of the round trip from Houston to Dallas. We could not be more pleased. This has taken some of the sting out of our Hurricane Harvey recovery.

Visited over 9 dealerships in the DFW area before finding our "home" at Vandergriff Acura. Chris and Blake were able to turn our previous car shopping experiences from dread to excitement. They were both knowledgeable and helpful yet avoided the high pressure sales that plagued us at other dealerships. They were fair and eager to work with us and worked hard to ensure our car buying experience was a pleasant one. I'm looking forward to working with them again in a year when I return for my 2019 RDX! Thanks for making car buying fun again, Chris and Blake!

My husband was in the market for.Mini Cooper for our daughter. I must admit that I am not a fan of car dealerships. I usually sit in the car or stay home while he navigate through the chaos and badgering from salesmen trying to meet their monthly quota but since this vehicle was going to be gift for our youngest daughter, I wanted to make sure it met my expectations. When we went into the dealership, Mr. Terry Allen greeted us with a warm smile and provided red carpet treatment. We purchased the vehicle and are the parents of a very happy young lady! To top it off, Terry is an Alabama fan!! RTR!!! I have purchased vehicles from Mercedes and Lexus and this by far was one of the most memorable experiences that I have encountered. They gave the car a thorough inspection and ensured that it was a safe vehicle for our daughter.....as a bonus, they tinted the windows and delivered it to our home! We are the proud parents of a daughter who is now the owner of a beautiful 2013 Mini Cooper that she absolutely love!!

My husband and I came in for an airbag replacement and decided to look into a newer vehicle just out of curiosity. Our entire experience with each of the four people we worked with was incredible. Clifton McCarley, Stan Bennett, Russel, and Jerry. Our service adviser Clifton who was very professional, honest and down to earth got my car in and out for the airbag replacement. We told him we were hesitant to even look at vehicles because we didn???t want pressured into something we couldn???t afford or weren???t happy with. He suggested talking to Stanley Bennett who listened to what we wanted, and asked questions to get a better idea of what we were looking for. We looked at many vehicles. He never once tried to sway our opinion on our car but instead listened to what we did or didn???t like about what we looked at and I found a car that I love even more than the last one. Russel, the sales manager who is a wizard with numbers almost matched my current payment for a car that is newer with less miles and had the interior I wanted. It took us some time to make up our mind and then changing it several times but neither of them ever showed any impatience or frustrations. We apologized many times for making them run around changing our minds so much. We signed with Jerry who answered all of our questions about the contract and what was included. He was very straight forward and nothing had changed. Not hidden costs or fees. The payment and the warranty were just as Stan and Russel had said they would be. Upon processing our car loan, they noticed we had the truck payment on the loan and asked us about it. At first my husband was hesitant but after Stan asked what he used it for. He asked my husband if he wanted to test drive an SUV either the MDX or the RDX. They both have better fuel economy and lots of cargo space for what he needed. We went with the RDX but after a few days in the rainy roads of Texas my husband wanted something more comfortable and that also had AWD. Stan helped us return the RDX and purchased the MDX for the same payment. They gave us excellent trade-in value for the truck and my husband hasn't thought once about his truck since he has had the MDX. They have earned customers for life! Everyone was amazing and i didn't know this level of customer service still existed.

I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I originally work with Mr. Robby Robertson one of the SUPERB SERVICE ADVISER. unfortunately he was out today. I had already spoken with him( Mr. Robertson) day before and I was told to speak with Mr. Dane. Mr. Dane had not made it in at 8:00AM when I arrived today Saturday 9/30/2017, so I was prepared to wait for him, but Mr. Jonathan took it upon himself to BULLY me writing up my concerns and wanted me to sign a form stating I would have to pay $162.00 to have my car looked at, when its already in the system regarding my issues with my 2002 Acura 3.2 TL Type S. Jonathan has a "SMUG ATTITUDE" and EXTREMELY INCONSIDERATE, with no COMPASSION. its all about the MONEY with this guy. Maybe because I was a women, or maybe not, but either way do yourself a favor and ask for Mr. Robby Robertson @ GOODSON ACURA OF DALLAS. I end up just leaving the dealership after having them wash my car so I wouldn't feel like I wasted my time plus gasoline.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

First off, when I came in to by the car, Bart Womack was outstanding, patient and helpful. 5 stars Secondly, I brought it in yesterday,(May 23, 2017 for the 1st oil change, Jasmine Carranza met me at the door, boom, set me up that quick. Oil change was done right of way. 5 stars Thirdly, Lance Key did a great job on the oil change and checking all the fluids, etc. No dirt or grime anywhere on my flooring or seats. 5 stars I have received such good service here. Before my MDX, I had an Avalon, which I took to Sports City Toyota for oil changes, etc. I would get there at 7:00 am first in line for an oil change and would have to wait at least 3 hrs. The last time I took it in, I said that is it, I will not buy another car from them. Acura's customer service is by far#1, great job in customer service. I have found that all of your employees are so corgial, kind, friendly and helpful. 5 STARS

I have been a Goodson Acura customer since I bought my first Acura in 2005. I returned in 2014 and purchased a 2014 RDX. It was a great experience but what brought me back last week was a recall notice I received from Acura. From the moment I drove up to the service department I was greated by Jason Roberts. He patiently explained my options and listened to my concerns. When I explained I was interested in possibly switching out my vehicle for a new one, he walked me to the sales dept and handed me off to Wade. Wade personally walked the lot and pulled up several options for me, he was patient and took the time to find exactly what I wanted. During this time, Jason came by to check on me 2 times to make sure I was doing well. When I decided going with a new 2016 RDX lease, I wa shocked when Juan, the finance guy walked in and said HEY YVONNE! He actually remembered me from my previous purchase. He assured me he would work hard to get me the right deal and he did! From Jason, Juan and Wade..you have an excellent team that you should be proud of. I work in customer service and the way you treat people can make or break your business. These guys were great and if I were to purchase a new vehicle, I would personally request your "A" team (Wade & Juan) to work with.

I live 3 hours away, Whitney was awesome!! I knew what car I wanted, I had local friends go by and test drive for me. They loved the car also!! When I arrived at the dealership Whitney met me on the parking lot and the rest is history!! Whitney had all the paper work together for me, I signed the papers and drove off in my 2013 Infinity. It was really tough leaving my Acura behind (best car ever, it won't be my last Acura). Goodson Acura will make you feel like you are in the right place!!!💖😊