We recently leased a new Alfa Romeo Stelvio Ti Sport with Justin Sutton at Auto Express and could not be happier with the experience. We were out of state buyers and Justin worked with us to make the whole process as streamlined and stress-free as possible.
When we flew into town, he had arranged for us to be picked up at the dealership and we were on the road in our new Alfa in under an hour. Justin was very upfront with the pricing, which was extremely competitive, and there were no surprises when it came time to sign the deal.
I highly recommended working with Justin and Auto Express. We don’t regret bypassing the 3 dealerships within two hours of us to work with them at all and will hopefully did it again in the future.
I can’t imagine these guys getting anything but the highest marks possible for customer service and great vehicles. They found me a pearl of a vehicle for under 10K and made it fit my monthly budget all while treating me like a king. You can’t ask for a better group of guys !
I live in Texas and have been shopping for a new car online. So it happens, the perfect car was in PA, waiting for me at Auto Express dealership. Justin and Tim went above and beyond to make sure I was completely satisfied with the deal. They were happy to explain the details and answer my questions (and I had plenty!).
Beware of extra costs not included with the posted price on the car. This dealership has several inexpensive cars sold as-is...needing repairs. My sister is on a really tight budget and looking for something very inexpensive. Her son can do repairs so we set out to get a car that was priced low due to need for repairs. We found a Jeep for her at a cost of $695. It needs a brake line and a few other things. We knew the title and taxes would add about $150. We were still within her budget and that would leave money in her bank account for a few parts for repairs. We were surprised when the total was almost $1000. The dealership has a "documentation fee" of $138. Our sales person said this was for the notary and did not add to the profit for the dealership. However, the notary is included with the fee for the title ($117). I had a conversation with the owner who explained the fee. This is a direct profit to the dealership. The sales person was surprised to learn this. He then tried to explain it as a fee for the person who takes care of the paperwork. So it's like going to Walmart and buying a computer for $500. You expect to pay taxes at checkout. Now imagine if there is also a fee of $138 for the cashier. Just when you think you've got a good price of $500, it is actually $638! Why the price of the car does not reflect the actual price you are paying is beyond me. That's a hefty price for filing the paperwork on a cash purchase. If you are buying a $50,000 car the additional $138 is hardly noticeable. However, when on a tight budget, every penny counts. To top it off, we sat for over 2 hours waiting to pay for the car so we could leave.
I came into the dealership with low expectations because of my credit. I was greeted on the lot by a salesman Justin Sutton and he took the time to listen and ended up finding me the perfect car! Low pressure but he was smooth so be careful haha! Tim in finance was fun also. Great experience and would recommend anyone to this dealership and do yourself a favor and ask for Justin.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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