Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
A walked into the dealership over a year ago and test drove a new Stelvio. Wasn’t really the right time for me to purchase one but the guys were all super nice and helpful, in particular Dakota Mitchell. A year later, Dakota sent me an email just checking in. We started chatting back and forth and these guys made me an incredible deal that I couldn’t pass up. Picked up my new Stelvio today and I don’t have a single complaint. Super smooth process and I love the car
We drove 85 miles to buy our car. We made a deal with Frank Iven over the internet. When we arrived the car was better than expected and everything Frank told was true or better. I have never bought a car so easy. All the staff was so friendly and helpful. Frank was a super star for us thank you so much. Great dealership.
They reached out to me quickly via email, phone and text. I wished they were a bit closer as the vehicle they had looked great. Unfortunately I found another closer to home but they were friendly and attentive.
I didn’t end up buying a car, unfortunately the one I was interested in was sold before I could get my hands on it. The salesman I was in contact with, named Levani Nadiradze, was fantastic. He helped me with everything I needed, acting as my eyes and ears on the ground since I’m located multiple states away from the dealership. He gave me all the info I needed and guided me through the process (until it was sold, of course) without any pressure.
I would like to comment of the customer service that was provided by Chris Lui. He really went above and beyond when it comes to assisting me in this process. He made it feel like it a sense of building rapport rather than acting as a sales man. I will follow Chris to wherever his endeavors take him in the future. He has earned my respect and I will only purchase a vehicle from him going forward. Thanks Chris!!
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