We were on our way to our daughter's in PA for Thanksgiving when the water pump & serpentine belt went on our 2500. Travis and the team at Whitten Brothers were FANTASTIC! They took care of the problem in record time & got us back on the road so we could enjoy the holiday with our family. Ten stars...oh heck no, these guys earned 12 out of 10 stars! I would recommend them in a heartbeat!
Everybody we talked to at Whitten Brothers was amazingly nice. From the first phone call, they made the whole process of buying a new truck painless. Riley was a blast: so full of energy and personable. I think he was more excited by the truck than we were. Cindy was the first person my wife talked to and she was able to set up most everything right away (we were pretty sure which truck we wanted). The finance gentleman was very knowledgeable and patient. He took the time to go through all of our options. The service department was great and helped get all the extras we needed (the fitted rubber floor mats are worth it!). And they offer state inspections for life and an extended warranty. Thanks for being such a great dealership, Whitten Brothers!
We are not the easiest customers as we are always looking for a great deal, however Cathy handle everything with honesty and great customer service. After a lot of research whitten Brothers did offer what I was looking for and Cathy made it a happy experience
I enjoyed the initial "chat" online which moved to conversations with Riley and ended with working with Ray on finance and Warranty. This is how it should be as the price was fair and had some fun instead of "playing". Thanks again for the good work.
Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
I love everything about this dealership. They are the gold standard for all Volvo Service teams. I purchased my car from another dealer, but will not take it back there ever, having worked with Volvo of Richmond. The service professionals keep you informed of the nature, expense and timing of the appointment. The shuttle team is punctual and personable, and the car comes back in great shape. Kudos all around. Special note that the dealership sent an email overview of the condition of the car, followed by an email and phone call post service. Great team.
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
I love this dealership..they worked out a miracle for me to get a car!!!customer service was exceptional Damion did an amazing job as well as the others...they even picked me up to get a car and kept me updated on all the progress
Calvin and the team at Hart Nissan got me into beautiful used Altima and gave me great trade in value on my old car. They made the process super easy and delivered the car directly to me at work the next day. I'd certainly recommend this dealer!
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
If your headed to Whitten Bros., ask for Bruce Anderson! He was a pleasure to talk to and he doesn't beat around the bush. Very knowledgeable and goes out of his way to get you what you desire! By far the best dealership I ever worked with, the atmosphere was energized. Thank You for the experience I will never forget!
LAND ROVER RICHMOND GOES OUT OF THEIR WAY TO MAKE ANY SERVICE REQUIREMENT A PLEASURABLE EXPERIENCE. WE HAVE BEEN PURCHASING AND SERVICING LAND ROVERS FROM LAND ROVER RICHMOND FOR OVER 27 YEARS AND COULD NOT BE HAPPIER.
Parrish Ford is the place to buy your vehicle in the Richmond region. Experience a professional and laid-back, down-home dealership. This is how buying a car should be, no pressure, no gimmicks and the only place around that doesn't charge the infamous "processing fee." JB Hodges was great to deal with and got us what we wanted for a price that beat every other dealership.
Always a pleasure doing business with JB Hodges and the Parrish Team! Just like family! Thanks for everything. This dealership has my familys loyalty. Angel
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