I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.
Miles was great. I appreciate all the help and cooperation there. Everyone was nice and the deals were amazing. I would definitely come back and recommend friends and family to shop here. Thank you for a great experience!
It???s a really nice when you go into the dealer and the workers are knowledgeable of the cars . You feel you can trust them with your car .
I've never loved a car more than this one
by Bobie from South Florida
October 22, 2018
I was ready to go to a smaller car after driving SUV's and this car was perfect. Excellent handling, quality built, extra safety features, beautifully styled interior, truly a luxury to drive! It's a 4 door but feels like a little sports car.
I purchased a used 2018 A4 Black Optics from Ian a month ago and the experience was exceptional. I purchased the car over the phone and flew in and drove it home. The car was as described and I am very happy with it.
True driving performance
by Gusto from Fleming Island, Florida
November 24, 2018
Great front seats for 2, with a small rear jump seat ok for a couple of young kids or dogs. This A3 has all the options and is an absolute blast to drive.
Had a great experience they opened 8a on the dot, I was second in line for my 8:30 appointment and had no waiting room my vehicle right away! Victoria was very helpful in explaining what my vehicle needed and the cost and checked on me as I sat and waited. Wait room needs better heating but overall great experience.
Down to earth people that actually
Work with you.
I was amazed with everything from start to finish and I’m in love with my car.
Also their pricing is extremely competitive...
Pretty car but
by Anna from Pasadena Maryland
January 11, 2019
I bought a 2016 A3 convertible premium plus package. While it is very stylish and pretty car. Inside there is no voice activation and Siri on apple phones gets shut off every time phone syncs to car . Also no power seats. It was A pricey car for the little options you get. Performance and style are the two big winners with this car.
My sales agent Felipe was knowledgeable and extremely helpful , as indeed were all the staff I interacted with .An all round enjoyable experience .Great atmosphere and choice of vehicles.I also found the interactive website helpful before my visit.Many Thanks I am enjoying my new Vehicle.
Minimal features but does the job.
by Justin from EL PASO
December 29, 2018
This car has minimal features but the performace exceeds my expectations. The pleasure of driving it is amazing for a entry level luxury car. Also the car is quick for a 1.8L engine, gas saver etc. I love this car.
Everything was great start to finish. Rep was very patient and able to answer all our questions. Didn't take that long as well to select and take out new ride home. Would recommend highly and would go back for future purchases without a doubt! They have great deals all year round.
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
Consumer Ratings 5 Stars
by D.Franz - Audigirl from Southampton, NY
December 10, 2018
Inside and out this car was sleek, stylish and offered a range of amenities and comfort. Quattro all wheel drive made driving capability safer and more reliable in winter weather conditions as well as in rain and wind. Love the interface and technology Audi brings to the forefront! Looking for my next car to be another Audi. Highly recommend as an entry level luxury vehicle!
This was the easiest and most professional experience of all
by FrAnDi53# from DealerRater.com
November 21, 2018
My salesman, Jason Spencer to me is what Audi Hawthorne stands for. Intergrity and service. It's not a slap on the back type of dealership. This is an all in place where from sales to service you are appreciated for not only buying but serviceing the vehicle as well. I am enjoying my experience and will pass it on to others who are looking for an Audi.
Best car I have ever owned
by Smoothape from Atlanta, GA
December 2, 2018
I love this car. I upgraded from a Hyundai Veloster - I prefer small to mid-sized cars and this was the perfect size for me. I spend about 75% of the time in the car alone, but have drive over 600 miles each way on a trip with 4 total adults and there is more than enough room.
The car is very responsive, has all the gadgets I need - may I need some more cup holders.
I don't see myself selling this car anytime soon - I usually get a new one ever 3-4 years, but this is a keeper.
Went to check out a used Audi Q7. Also test drove a 2018 Audi Q7. Levani was our salesperson and he was excellent very knowledge and kind and worked with us in every way. Unfortunately we did not buy but if going to Audi Manhattan ask for him.
Audi Service nightmare
by Audi Serivce Nightmare from Chandler, AZ
November 14, 2018
The vehicle is good but a complete mess when it comes to service and reliability. I purchased Audi care the service you get is very unpleasant most recently at Audi Candler it took two days for an oil change which is unacceptable. They even tried to bill me for the service I already paid for.
The car itself has good style but performance is problematic. The rear tires of A3 and A4 wear unevenly and the shops even Audi dealers dont know how to fix the recurring problem. When you take it in the dealers typically tell you to drive less or get more frequent alignments. No other car i have or my family required alignments 3 times a year or every 4k miles. The headlights also fall out of alignment but follow up customer service means I will never buy another Audi
Working with Eric Mitchell at Audi Manhattan was an excellent experience. He was knowledgeable and professional and we are so pleased to have worked with him.
Buy the Quattro
by B91502 from Burbank
August 19, 2018
I came out of a 2014 A4 Quattro that was a dream vehicle until someone ran a red light, totaling it, and still undecided about the A5, I went with the A3 1.8T (I was driving many miles for work and wanted something with great mileage). For the money, it's a very good car. However, I had a coolant leak which has been wreaking havoc on my electrical system. The car has been in the shop 5 times in last 90 days. Still waiting to see what the dealer will be doing, but I really want another A3, this time with Quattro, as they're made better than the front wheel drives and I want another A3 because I think the styling is better than the new A4's. Plus, the car is a blast to drive. Audi has the best handling in my opinion, and I've owned both Mercedes and BMW's.
Perfect service. Levani is a good audi specialist he know the car in and out .processes was easy. Great custumer service. Defenetly would recomend Levani
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