We were looking for a certified pre-owned 2017 Audi Q7. We found the car at Valencia Audi online at Cars.com, and their pricing was one of the more competitive ones. We worked with Rickie, the sales person, who was extremely helpful and straight forward to deal with. The overall buying process was very efficient, we did not spend a lot of time reaching a deal and they followed through with the after buying process very well. Overall, I am very happy with Valencia Audi.
I had to turn in a vehicle with A LOT of negative equity and Keyes Audi in Valencia was able to not only help me out, but also put me into an almost brand new A3. Could not have been more impressed with their ability to work with me and their patience. Looking forward to buying my future Audi vehicles from here!
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
After searching for a certified Audi all over So- Cal, I came across Audi of Santa Monica. It took just a few clicks to get to know the car I was interested in, via- email. Selena is your go to internet sales manager, she was friendly and forward. I scheduled a test drive and liked the car.
ZAREH PLOOZIAN made my buying experience quick, and easy. He kept in contact with me all throughout the shopping experience, including keeping in touch after my purchase. Zareh is very friendly and extremely knowledgeable on all of the cars and what the dealership has to offer. I recommend Zareh to everyone I know!!
It was a great experience leasing a new car here. Your in good hands and awesome deals with the help of Elena (sales representative) and the manager, Ed. Your going home with a smile on your face enjoying your new car.
Loaner was available with my appointment, car was ready when promised, work was performed under warranty. All staff was customer oriented and efficient. I would recommend Santa Monica Audi for sales and service
Tammy helped me out when my car was totaled. Got me into a loaner/rental with no hassles. Found a great car I wanted at a very fair price. Steve was very helpful explaining the functionalities of the car. Ash got me into the finance queue and the financing was done within an hour. The A6 prestige drives like a dream and I'm a very happy owner. This is the 2nd car I bought from Santa Monica Audi this year. They do take great care of their customers.
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