Very Pleasant Used Car Buying Experience
November 5, 2018
2007 Nissan Armada LE. I did my research and decided I wanted to buy a Nissan Armada. Plenty of room for the family and great towing ability. A search of the whole region helped me realize that the car I wanted with the options I wanted is actually pretty rare to find at a reasonable price. I had a hard time finding a dealer with ONE nice one, but these guys had two of them. Quick verification showed me that their pricing was below suggested retail and the information on their site had good detail and great pictures, so I contacted them by email to express interest. I couldn't get there for a week and they agreed to hold the vehicle, so I agreed to fill out the credit application to show my good faith. They approved me very quickly with a great and competitive interest rate, and we made an appointment for the next Saturday. I arrived to find the car ready to drive and in excellent condition. I was given a fair trade in especially considering the vehicle I traded in did need some repair and work. The whole signing paperwork event took a few minutes and off we went. Despite their best efforts, we did find a couple of things on the car, after we got home, that weren't 100%. This is where the service quality test begins. I live an hour and a half away, and didn't really want to drive all the way back... They did offer to fix the problems if I brought the car back, but as an alternate we discussed what it would cost to correct the problems, and I offered to fix the small issues myself if they helped with the cost. They mailed a check in the agreed amount promptly and I'm completely satisfied. All throughout they were easy to get in touch with and they were friendly. I am a high maintenance customer as I ask a lot of questions along the way, and they were fair and friendly the whole time. I will look there first next time I need a used car. No junk on the lot, and it's obvious they want to be known for nice quality cars. Thanks Mike and Joe. I'll be glad to refer folks your way when the opportunity arises.