The staff were all very helpful. I was planning on just staying there while they worked on my car, however they couldn't guarantee the time it would be complete so they offered for me to take a Lyft to my office and provided a link to use on the return. I had left something in my car that I needed and they were quick to retrieve it for me. I had bought a cell phone holder that needed installation on my dash vents and they were very helpful helping me to install it.
Love the Audi A3.
by Mb from Tampa, FL
December 27, 2018
This is my second A3 of this model gen. Seems faster than my '16 even though both it and my new 2018 have the same specs . Probably the new tires and clean engine and fuel system.
This isn't just a VW rebadged either. It's high class interior and exterior quality and design yet still let's you be a kid with ample low end power and speed. No VW less than $40k comes close to the quality build nor do you get the luxiry car service when taking your car in for service or when you just need something fixed. And this car isn't even close to $40k if you know how to buy cars with the inernet.
My service advisor recommended items for my living in Tahoe. He was pro active on communication and what I could expect and followed through on his commitments.
Time to enjoy
by Drw17x from Lakeland, FL
December 16, 2018
Finally bought the car I have wanted for some time. Have wanted another convertible for a while now .... and now I have it. Enjoying the prestige that comes with Audi. Could not have believed the performance and file mileage that this car has.
Armi is without a doubt the best salesperson I???ve ever dealt with. She helped me get a great price on my trade in and helped me select my NEW 2016 A3 etron.
My second A3
by Joxie from Pittsburgh, PA
November 23, 2018
My new 2018 A3 is updated since the 2016. I love the small yet noticeable changes in styling. The pickup is great! I got the heated seats, a wonderful luxury in winter. An easy to drive and easy to park car!
Tony Olivia found the car and model we were looking for and work with us to secure. The experience with Tont was excellent, he was on time for my appointment, prepared and professional. Tony was through, kind and made the process seamless. He was knowledgeable, with a review of the car and test drive. Great experience. Cheers,
Super reliable & fancy
by Francisco Orozco from Maple Grove, MN
August 26, 2018
The car met all my needs and it is ideal for my trips across the different states in the U.S. I also enjoy feeling, testing the engine and the features included in the car
I ordered an Audi Q7 remotely
The rep and financing manager were courteous and fast to process the deal. It took only a few days to have the whole contract signed and the car shipped. The car mileage and Carfax report were as displayed online.
I asked the rep if the car had no specific damage that I couldn;t see on pictures he said no but there were actually several scratches on the inside plastic nothing huge but still disappointing
The manual included was for another model (TT)
Overall a good experience with a courteous and responsive team I'd recommend working with them
Audi A3 Premium is better than I thought
by Geneelder from San Juan, TX
December 31, 2018
This car met all my needs. Good leg room in the back for a small car. Excellent gas mileage and extremely comfortable with more amenities than you would expect at the price point.
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
Handling, quality and Style wrapped in Quattro
by inlinesix from Tulsa OK
October 19, 2018
The A3 Quattro is more than a GTI in a suit. From the quality leather to the legendary Quattro AWD system you get a delight.
The 2.0Turbo along with the DSG power this car along your commute or a windy mountain road. Some reviews claim 0-60 in 5.5 sec. I believe it. Sport Luxury.
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
I was impressed with how quickly I was able take delivery of a car with a very rare color and feature combo. Robert made it all possible with timely information and getting me what I wanted in a professional, friendly, and efficient manner. It has been a very pleasant experience and I recommend working with Robert and his team if you are eyeing an Audi!
This is a great no non-sense dealership. Recently purchased a loaded Mini Cooper S for my wife from Horatio at Select Motors. I found the vehicle posted online along with several other Mini Cooper's he had in stock. I called the dealership before heading through traffic and they let me know that they show by appointment. They asked me to come by a couple hours later which was perfect for me anyway. I showed up to my appointment and I have to say that every one of the cars at this dealership is immaculate.
These guys were straight up and knew their inventory and no xxxxxxxx. If you prefer a warm fuzzy salesman that wastes a bunch of your time, I'd go somewhere else. If you want a place to shoot it to you straight, price their cars below market(for options and packages their cars include), and get through the car buying process super quick...then this is your place. Did I mention the quality of their cars? Every single car I looked at appeared as if it was brand new. I was able to buy a fully loaded Mini Cooper S with NAV, a backup camera, parking sensors, Harmon/Kardon sound, heads-up display, etc. for about $12k less than buying a brand new one. The car I purchased is barely broken-in and still has a new car smell.
Thanks, Horatio and team for making my car buying experience extremely quick and simple. I'll definitely be back when I'm in the market for another car.
Poor communication.. took my business somewhere else
by Kenneth H Garnett from DealerRater.com
October 17, 2017
I ordered a car from Audi Burlingame based on a recommendation from my boss. Unfortunately, YMMV as my experience was no where near hers. Once the car was ordered, the communication was virtually non-existent. Emails and phone calls to the sales adviser went unanswered or returned. Eventually, out of the blue I got a call telling me when the car was being built and when it should arrive. However, I had already moved on and secured a same vehicle at a discount with more options. Needless to say I cancelled my deposit with Audi Burlingame. If the sales adviser would have been more communicative, then I more than likely would have waited for my ordered vehicle.
I never thought I would get an audi because I used to heard a lot of concerns about euro auto qualities. I almost got a TLX, just because I was not sure about the leasing deal yet, I was about to come back to Acura next day with some study. However, somehow we stopped at Audi to give a first ever try on Audi A4, yes, that was the fun time started. Anyway, we ended up at Audi Fremont for the color/configuration we were looking for. We were so lucky that Dante got us first. He shared many knowledge and experiences with us to help us to make decision. Unlike other sale folks, Dante did never show any hint to rush the deal to his customer. Even better, he gave us a good deal already when we were ready for the quote to begin with. It seems Dante just enjoy his work more than selling stuff. At the time I drop my A4 off, we become friends. I strongly recommend Audi Fremont if you are looking for an audi product, and you shall go to Mr. Dante Kanki whom you can trust for sure.
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