A couple of days ago I posted a negative review regarding my recent experience leasing an A4. (Which is a really great car by the way) The Sales Manager, John, called me. He was very professional, apologized for a misunderstanding and resolved the issues I outlined in my previous review. I'd be glad to take down that review but there does not seem to be a way of doing that.
I have had the pleasure of working with Jenna on numerous occasions and I can say that she has always been the most professional yet down to earth person you could ever work with. She took the time to explain everything to me each time and made sure I was getting the best deal. I make it a point now to always make sure she is doing the finance part of my deals so I know I don't have to worry about everything. She gets me in and out quickly with exactly what I came in for.
Cherry Hill Imports Volkswagen is a great dealership staffed with knowledgeable and helpful employees. We were in the market to purchase a Tiguan and wanted additional add ins such as the panoramic moon roof, and third row for the 4 motion. With the help of Vince, the sales manager, and Bob, the sales representative we had our specific Tiguan ordered and delivered brand new in just 2 days. Bob is experienced and extremely well informed about all things Volkswagen. He has been working for Volkswagen for a long time and his expertise shows. Bob was extremely thorough in walking us through all that the Tiguan had to offer, and he made the car buying process extremely seamless. We were in and out in 45 minutes of which 15 minutes were walking through the cars features! I would HIGHLY recommend Cherry Hill Imports Volkswagen and their team of professionals, specifically, Bob!
Aubrey was the best of many salesmen I dealt with.
by Michael Palaia from Willow Grove, pa
April 24, 2017
Aubrey was an incredibly professional and honest salesman. I needed a new (used) vehicle suddenly and Aubrey stayed late to take me on several test drives and encouraged me to look over the vehicles thoroughly. He combed through other dealership inventories to accommodate all the boxes on my extensive checklist and followed up to ensure I had a good experience. I recommend this Audi, but highly recommend this salesman.
FAST GREAT SERVICE IN A COMFORTABLE SPACE TOO WAIT WITH BEAUTIFUL CARS ALL AROUND WITH GREAT CUSTOMER SERVICE SKILLS AND KNOWLEDGABLE INFORMATION FOR MY FUTURE SERVICE TRIPS CHERRY HILL IMPORTS I WILL BE BACK!!! THANKS FOR GREAT SERVICE
Great place to buy a used car. Cars are clean and they want you to buy the car that you eye up. The wait is long though to do the whole process. I was there 5 hours, probably because I was trading in a car too. Overall great experience, friendly workers, clean environment, and pretty good customer service.
The staff was very polite and pleasant on the phone and made every attempt to get me to the right person.
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