The entire staff was extremely helpful and made great efforts to ensure my experience was top of the line. Everyone represented Audi well and made sure to enhance the feeling and luxury of not only the vehicle, but the brand. Everything from the presentation to my treatment was in a grand scale. I had filled out a credit application early in the morning before the shop was even opened and within minutes Johnny Azoulay, the sales manger, and Brian Sarabia contacted me. The entire staff knew I was on limited time and did everything possible to expedite my purchase and trade in; by the time I got to the dealership, everything was prepared. Jeremy Bullock was in front of the dealership waiting for me to greet me, which was a nice surprise. He and Johnny made sure I was well taken care of throughout my time waiting. Everyone treated me with open arms and communicated every detail. They met every expectation and went above and beyond, in my opinion. Pablo was very helpful and ensured I understood everything about my contract. Throughout my visit, every person that was working with me ensured I was confortable and checked if I needed anything whatsoever. They were cognizant of my time restraint so made sure to update me on where everythig was during the process. I was able to purchase the car I wanted within an hour on a really busy day. I would return for another future purchase hair because of these guys!!!
I purchased my new 1998 Audi A4 originally from Scottsdale Audi. My service advisor Al Rizzo, had been exceptional. I love my car and want to keep it in tip top shape. Al has the 6th sense to anticipate future problems. He is very professional, and yet understands how I love my car. When I use valet service at resorts, often the bellmen want to purchase my car....it is immaculate. Thank you Al, for your continued care!
Scott Bowman has helped with two new Audi's, and both experiences were painless! Scott steered me into the right vehicle(s) at the right price without any haggling! I will work with Scott again when the time comes. Thank you Scott!
I'll keep this short. I had my car worked on, trying to get to the bottom of some very annoying ghost issues that nobody can fix. What I like is the friendly staff, the loaner cars are really nice, the physical waiting room is the nicest I have seen. What I don't like is when their tech drives 50+ miles on my gas to attempt to make a problem come back and then decide we might as well give it back and wait for the problem to come back while you drive it, and then they charge me $10 for gas in their loaner after I already put $20 into it. I'm paying for gas 3 times now. What a rip off. I get that they want people to return their cars at the same fuel level as it was because we used that fuel and all, but when you burn my gas then maybe you should replace it like I am replacing yours.
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 28, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
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