Amazing experience! I purchased my first car this past weekend and they were more than helpful and accomodating. Everyone involved provided top of the line customer service and treated me in such a respectable manner. As a first time car buyer, I was reluctant and unsure about the process, but the salesman and finance manager went above and beyond to make this a great experience for me. I feel confident they were doing best by me - making sure i got low interest rates, the best deals, etc. They went the extra mile for me and it does not go unnoticed and under appreciated! If you are going to Audi Atlanta i recommend asking for Adam for sales and Lee for finance.
Most FUN to DRIVE hybrid - electric ever!
by Randola from Fullerton, CA
March 27, 2017
This is so fun to drive. It's like having 4 cars in one. I have a hybrid, an all electric car, a Volt and a classic A3 motor vehicle. With a touch of a button a can control the car any way that I see fit. The review on car n driver can't even begin to describe the feeling of driving it because everyone wants to compare it to a stupid Prius or a Volt. Not even close.
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
2015 Audi A3 1.8T
by GWL from Ormond Beach, Florida
April 20, 2017
Nice small car with plenty of room for driver. Rather small for backseat passengers and trunk just sufficient for one set of golf clubs. Good handling and economy with sports car appeal. Would prefer to see rear camera, mirrors folding in on locking vehicle added as standard.
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
A3 e-Tron performance plug-in hybrid
by AKShiba from New Orleans, LA
April 4, 2017
Despite being front-wheel drive (I prefer RWD), this car really does handle well. Sharp handling that feels connected to the road, while being one of the smoothest rides I've ever driven or ridden in. The car is silent and completely smooth when in all-electric (EV) mode, which I have come to enjoy more than I ever thought I would. I drive 65 miles round-trip per day without the ability to re-charge in between and still average 44 MPG at 75 MPH! It's been a very good vehicle all-around.
My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.
by Finally got an Audi from San Jose, California
November 21, 2017
I love my ?new? car. I was lucky to find the car I wanted with only 4500 miles and 4 months off the warranty. Still getting used to my new baby but so nice to drive!!
The experience is like no other. First class throughout my experience with strong Audi employees. And their dedication of doing it right the first time. Great company
by Calcreole from Culver City
August 22, 2018
Previously leased the Audi A3 2016 model and have been a happy camper but with a 2018 update comes some pluses and big minuses. Not sure when it happened but Audi has also incorporated an engine start stop feature. At a stop light the engine will down throttle
or go idol until you push on the gas. There's a little pause as the engine wakes before you accelerate. Supposedly it's to save fuel but it earns them the most annoying feature award for 2018. There's no way to permanently disable the feature without warranty issues. There is a button to deactivate it but it must be pressed everytime you start the vehicle. I only found out about this after the purchase... Really lame! Had higher expectations from Audi. Not sure if they were forced into this decision or what. The other negative mark about this model is the trunk space seems smaller than my 2016. Feels like the trunk floor has been raised. One more minor change was the elimination of the collision sensor button. Was a nice to have feature you could turn on in tight spaces and tall curb situations. This years model gets some pluses. I like the design refinements to the head and rear lights, wheel design, and the cool door lighting feature that projects the Audi logo onto the ground. Despite the start stop fiasco I'm looking forward to enjoying my lease and hope Audi learns some valuable lessons for their future vehicles.
Mr. Kasmer was easy to deal with and very knowledgeable about their cars. I drove 3.75 hours to buy my BMW because it was a good deal and it was IMMACULATE. The pictures were perfect and the car lived up to their description. Overall a great experience.
Gr8 VW SportWagen TDI Replacement
by AMGDrives from Rockville, MD
May 2, 2017
Upon selling our SportWagen back to VW as part of the TDI settlement, we went shopping for something similar. The choice boiled down to a wagon style vehicle with lots of cargo space and so-so (or just plain awful) gas mileage versus less cargo space and better gas mileage. Ultimately we chose the latter and, with some hesitancy, invested in a lightly used 2016 Audi A3 Sportback e-tron Prestige. Our hesitancy was to buy something in the VW family given the scandal but Audi had redeemed themselves with a women's equality ad during the Super Bowl. The car has more pick-up than our VW SportWagen. Lots more, even in electric only mode. It is loaded with features that make it much safer and substantially more luxurious than the SportWagen. The passenger compartment is a bit smaller and the cargo area about half the size. We have not yet installed a charger at home but are certain that once we do we will be able to drive electric locally most of the time. This will be good because the manufacturer recommends premium fuel, which can be as much as a dollar more per gallon than diesel. The mileage when running partially or completely on gas seems to be somewhere in the 35 to 45 mpg range, although we have not driven up on a road trip so far. While we are still learning how to use all the gizmos, we are very pleased with our purchase. (The 4 on reliability is a complete guess because we've only had the car a few weeks.)
I bought a Q5 from Ken and he made the process very easy. I would recommend this dealership & more specifically Ken when purchasing a new vehicle!
Audi A3 E-Tron
by Kareem145 from Brooklyn
March 18, 2017
Smooth ride with great acceleration. The car was red with lettering an side panels. Although a prototype at the time, was very worthy of admiration. Dashboard and concept were very unique and have been duplicated since then. A great buy for the commute to work.
Great dealer , friendly staff , very clean both inside show room, & outside. Syed Ali, was great to work with, did his very best to close deal .
Anvil solid Teutonic machine
by CA Dude from San Francisco, CA
October 17, 2018
First Audi I've owned. Purchased a Premium Plus model with Tech and Sport packages and got Red California HOV lane sticker which is good for 3.5 years. A3 etron replaced a Chevy Volt I had for 6 years (purchased 6 months before Tesla even had a model for sale’115K miles with no problems) but the California green HOV lane sticker on it expires at year end (sticker saves me ~2 hours of commute per day and $ on bridges/Lexus-lanes). Audi drive is very smooth and car is uber luxurious compared to other hybrids ’ comes pretty much fully loaded. I drive with the car set to hybrid mode (combo of engine and battery) and ’comfort’ setting and, despite its size, it drives like any large top German luxury car (Wife has had 3 E Benz wagons and currently drives one’and this is very similar in anvil solid feel combined with great ride + robust acceleration). Car us very quiet and zippy and has most every feature of the bigger German luxury cars. B&O stereo is great (love the noise cancelling feature) and phone integration is super intuitive. Virtual cockpit is great in that it is close to line of sight to road, and comes with all the standard safety goodies. I don’t like the charger port being up front as it is not as easy in our garage to plug in and I do worry about millennial city drivers who tend to drive-by-feel and might smash into front ($$$’) while trying to pull into/out of parking space. Overall pleasantly surprised and plan to keep it for 3 years when its red HOV sticker expires. Price point is high vis-�-vis the Volt or other plug in hybrids, but it really is a different level of driving experience. If you have HOV Lanes, congestion pricing, or tax breaks, this is the best thing I've driven short of an [overpriced] $130K Tesla.
Had a good experience working with both Kyle and Cain internet sales. They worked with us for well over a few years to make sure we got the car we wanted. They were patient and well informed and made car buying much easier. We are pleased with our purchase! Kyle and Cain work together and there was always one of them to help us. I recommend them highly.
Performance oriented PEHV but falls short
by Kemmer from California
November 16, 2018
If you work from home and drive less than 15 miles per day this is excellent as you would be running on battery exclusively. On longer range trips its a hybrid and I averaged 44 miles per gallon combined.
Considerably better driving performance 0-60 6.5 sec than other less expensive hybrids, but less mpg. I had the sports package and it handled well but a bit rough on the road with 18" tires. Its a niche car!
The team at Niello Audi are the "bomb diggity"! I worked with the Internet Sales division to buy my new A3 Cab and they were simply AWESOME! Shout out to Phillip and Kyle for their SUPERB CUSTOMER SERVICE and QUICK FOLLOW-THROUGH for a seamless experience! These guys tag teamed to help me out when one of them was not available, and it was seamless for me - excellent service from start to finish!
Oh - let me not forget to mention that I went to Sacramento from Los Angeles to purchase this car because it was the only one in the state built exactly how I wanted it and the team at Niello Audi made it worth the trip! Thanks guys and Nicole too in finance of course! You're the BEST!
LOVIN MY BEAUTIFUL AND "FANCY" A3 CAB!
LC in LA! :)
Nice for everyday use or long trips.
by Big Sal from Forest Park Il
May 28, 2018
This car has great styling. It does sit low to the ground this gives it an aggressive appearance. With front seats forward about halfway rear seat legroom is not to bad.
From my husband:
Let me start by saying that I really deeply dislike the traditional car-buying experience. In the past, I’ve worked with a broker so I didn’t have to go to a dealership. Unfortunately the last vehicle I wanted to buy was rare enough that the transaction had to happen through a dealership. My wife has bought her last four vehicles through the Niello dealerships and has told me how amazing the experience was for years. I am now a convert to the Niello experience because of Raz at Niello Audi. Raz is a true Audi lover, which makes him the ideal person to sell them. He was able to demonstrate what the RS5 can do from a place of true understanding, rather than just being a salesman giving me a pitch. He is clearly an Audi fan, which makes him the ideal person to shepherd new buyers through the process. The financing process was smooth and easy with Nicole and everyone stayed late to let us finish up, get the car detailed, and show me the ins and outs of the car. I especially appreciate Niello’s “second delivery” process, which takes into the account that trying to learn everything about the car the day you buy it is unreasonable. You come back a few weeks later and they give you a more in depth introduction to all of the systems; it also gives you the opportunity to ask any questions that have come up during your first few weeks of driving the car. Thank you Raz and thank you Niello for redefining the car buying experience.
its the best car ever
by heliac from plano tx
June 5, 2017
it drive smothe and i had fun with it since day one.ssible. Our goal is to provide an experience that is both pleasurable and unique before and after the sale. Please call and present us the opportunity, not only earn your business but to make you and your family happy about your car buying experience.
The quality of the vehicle is evident when you get in the car. Solid door closing with nice seating and features. The upgraded sound system is awesome and it is now my favorite place to listen to music! Technology package features are also robust. Driving the car is fun as it is quick and really hugs the road. Looking forward to driving more with fewer stops at the gas station.
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I???ve had. He???s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you???re looking for an Audi.
Oh wow this test drive is great...BUMP !
by Fits are fun! from NY
September 12, 2017
great efficiency, intuitive options from all electric to hybrid and everything in between. car felt alittle room, and the interior would have held its value, but that one pothole bump-that was soo small I just drove right over, ended the whole thing....
so hard my teeth chattered. and my back took that unknowing sidewalk curb thurumb...
Scott Bowman has helped with two new Audi's, and both experiences were painless! Scott steered me into the right vehicle(s) at the right price without any haggling! I will work with Scott again when the time comes. Thank you Scott!
Great handling and seamless hybrid technology
by Commuter from San Francisco
November 2, 2018
The e-tron is a great handling hybrid. Fun and sporty to drive and you'll get anywhere from 45 to 60 mpg depending on how often you plug in. Back seat too cramped for adults.
Just purchased Range Rover from Dan. Purchased this vehicle sight unseen. Dan sent very accurate close-up pictures of the Rover. After agreeing on a price, Dan arranged covered transport and rig sent to our front door. I had a couple of small issues after the sale and they were very quick to resolve them. It was a very smooth and seamless transaction. Great customer service!!!! We will be doing business with Grand Prix Motors again.
Thank You for a great experience!!!
We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair.
My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
its an excellent ride
by awejnr from Lagos, Nigeria
September 18, 2017
This is a very comfortable car, with an excellent performance. An Audi product is always strong and very reliable.. The Audi provides an excellent styling coupled with beauty
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