Excellent service by wonderful salesman.Ally. I would recommend this dealer and salesman to everyone. Weve had stress free and pleasant experience
Oh wow this test drive is great...BUMP !
by Fits are fun! from NY
September 12, 2017
great efficiency, intuitive options from all electric to hybrid and everything in between. car felt alittle room, and the interior would have held its value, but that one pothole bump-that was soo small I just drove right over, ended the whole thing....
so hard my teeth chattered. and my back took that unknowing sidewalk curb thurumb...
Routine maintenance and detail of car. A minor issue arose during the detailing that was promptly addressed by the service department, to my satisfaction.
Gr8 VW SportWagen TDI Replacement
by AMGDrives from Rockville, MD
May 2, 2017
Upon selling our SportWagen back to VW as part of the TDI settlement, we went shopping for something similar. The choice boiled down to a wagon style vehicle with lots of cargo space and so-so (or just plain awful) gas mileage versus less cargo space and better gas mileage. Ultimately we chose the latter and, with some hesitancy, invested in a lightly used 2016 Audi A3 Sportback e-tron Prestige. Our hesitancy was to buy something in the VW family given the scandal but Audi had redeemed themselves with a women's equality ad during the Super Bowl. The car has more pick-up than our VW SportWagen. Lots more, even in electric only mode. It is loaded with features that make it much safer and substantially more luxurious than the SportWagen. The passenger compartment is a bit smaller and the cargo area about half the size. We have not yet installed a charger at home but are certain that once we do we will be able to drive electric locally most of the time. This will be good because the manufacturer recommends premium fuel, which can be as much as a dollar more per gallon than diesel. The mileage when running partially or completely on gas seems to be somewhere in the 35 to 45 mpg range, although we have not driven up on a road trip so far. While we are still learning how to use all the gizmos, we are very pleased with our purchase. (The 4 on reliability is a complete guess because we've only had the car a few weeks.)
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
A3 e-Tron performance plug-in hybrid
by AKShiba from New Orleans, LA
April 4, 2017
Despite being front-wheel drive (I prefer RWD), this car really does handle well. Sharp handling that feels connected to the road, while being one of the smoothest rides I've ever driven or ridden in. The car is silent and completely smooth when in all-electric (EV) mode, which I have come to enjoy more than I ever thought I would. I drive 65 miles round-trip per day without the ability to re-charge in between and still average 44 MPG at 75 MPH! It's been a very good vehicle all-around.
Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I???ve had. He???s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you???re looking for an Audi.
We checked out two other local dealerships (Toyota/Chevy) and Village Pointe earned our business hands-down. Justin D'Angelo was thorough, answered all of our questions and made sure that everything from the vehicle features to financing was transparent. We received two other quotes on our trade in and Justin was able to match that plus offer a better deal on the vehicles. We walked away with fully loaded autos and a great maintenance package for each for less than the other dealership was quoting a purchase / lease combo for two vehicles. If the service department is half as good as the sales / financing is then I will be extremely happy. Thanks for all of your hard work and professionalism Justin. We truly had a great experience, for the first time, buying our vehicles.
This was the best car buying experience I’ve had. I worked with Neal Sims who was knowledgeable and considerate. Made me confident in my purchase.
Audi A3 E-Tron
by Kareem145 from Brooklyn
March 18, 2017
Smooth ride with great acceleration. The car was red with lettering an side panels. Although a prototype at the time, was very worthy of admiration. Dashboard and concept were very unique and have been duplicated since then. A great buy for the commute to work.
The experience is like no other. First class throughout my experience with strong Audi employees. And their dedication of doing it right the first time. Great company
Anvil solid Teutonic machine
by CA Dude from San Francisco, CA
October 17, 2018
First Audi I've owned. Purchased a Premium Plus model with Tech and Sport packages and got Red California HOV lane sticker which is good for 3.5 years. A3 etron replaced a Chevy Volt I had for 6 years (purchased 6 months before Tesla even had a model for sale’115K miles with no problems) but the California green HOV lane sticker on it expires at year end (sticker saves me ~2 hours of commute per day and $ on bridges/Lexus-lanes). Audi drive is very smooth and car is uber luxurious compared to other hybrids ’ comes pretty much fully loaded. I drive with the car set to hybrid mode (combo of engine and battery) and ’comfort’ setting and, despite its size, it drives like any large top German luxury car (Wife has had 3 E Benz wagons and currently drives one’and this is very similar in anvil solid feel combined with great ride + robust acceleration). Car us very quiet and zippy and has most every feature of the bigger German luxury cars. B&O stereo is great (love the noise cancelling feature) and phone integration is super intuitive. Virtual cockpit is great in that it is close to line of sight to road, and comes with all the standard safety goodies. I don’t like the charger port being up front as it is not as easy in our garage to plug in and I do worry about millennial city drivers who tend to drive-by-feel and might smash into front ($$$’) while trying to pull into/out of parking space. Overall pleasantly surprised and plan to keep it for 3 years when its red HOV sticker expires. Price point is high vis-�-vis the Volt or other plug in hybrids, but it really is a different level of driving experience. If you have HOV Lanes, congestion pricing, or tax breaks, this is the best thing I've driven short of an [overpriced] $130K Tesla.
Todd was excellent to work with ??? I highly recommend him to anyone looking for a new car. Was an easy experience from start to finish. Left very happy.
Sporty, fun to drive great mpg!
by Audi buyer from Seattle, WA
December 12, 2018
The quality of the vehicle is evident when you get in the car. Solid door closing with nice seating and features. The upgraded sound system is awesome and it is now my favorite place to listen to music! Technology package features are also robust. Driving the car is fun as it is quick and really hugs the road. Looking forward to driving more with fewer stops at the gas station.
I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, email@example.com late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
Most smooth car.
by Jafrisyed from Houston, texas
October 4, 2018
This car was awesome very smooth and easy to drive just sold a month ago and bought an A5 pretty smooth to probbaly best cars ive owned
Had a good experience working with both Kyle and Cain internet sales. They worked with us for well over a few years to make sure we got the car we wanted. They were patient and well informed and made car buying much easier. We are pleased with our purchase! Kyle and Cain work together and there was always one of them to help us. I recommend them highly.
Performance oriented PEHV but falls short
by Kemmer from California
November 16, 2018
If you work from home and drive less than 15 miles per day this is excellent as you would be running on battery exclusively. On longer range trips its a hybrid and I averaged 44 miles per gallon combined.
Considerably better driving performance 0-60 6.5 sec than other less expensive hybrids, but less mpg. I had the sports package and it handled well but a bit rough on the road with 18" tires. Its a niche car!
The team at Niello Audi are the "bomb diggity"! I worked with the Internet Sales division to buy my new A3 Cab and they were simply AWESOME! Shout out to Phillip and Kyle for their SUPERB CUSTOMER SERVICE and QUICK FOLLOW-THROUGH for a seamless experience! These guys tag teamed to help me out when one of them was not available, and it was seamless for me - excellent service from start to finish!
Oh - let me not forget to mention that I went to Sacramento from Los Angeles to purchase this car because it was the only one in the state built exactly how I wanted it and the team at Niello Audi made it worth the trip! Thanks guys and Nicole too in finance of course! You're the BEST!
LOVIN MY BEAUTIFUL AND "FANCY" A3 CAB!
LC in LA! :)
Nice for everyday use or long trips.
by Big Sal from Forest Park Il
May 28, 2018
This car has great styling. It does sit low to the ground this gives it an aggressive appearance. With front seats forward about halfway rear seat legroom is not to bad.
From my husband:
Let me start by saying that I really deeply dislike the traditional car-buying experience. In the past, I’ve worked with a broker so I didn’t have to go to a dealership. Unfortunately the last vehicle I wanted to buy was rare enough that the transaction had to happen through a dealership. My wife has bought her last four vehicles through the Niello dealerships and has told me how amazing the experience was for years. I am now a convert to the Niello experience because of Raz at Niello Audi. Raz is a true Audi lover, which makes him the ideal person to sell them. He was able to demonstrate what the RS5 can do from a place of true understanding, rather than just being a salesman giving me a pitch. He is clearly an Audi fan, which makes him the ideal person to shepherd new buyers through the process. The financing process was smooth and easy with Nicole and everyone stayed late to let us finish up, get the car detailed, and show me the ins and outs of the car. I especially appreciate Niello’s “second delivery” process, which takes into the account that trying to learn everything about the car the day you buy it is unreasonable. You come back a few weeks later and they give you a more in depth introduction to all of the systems; it also gives you the opportunity to ask any questions that have come up during your first few weeks of driving the car. Thank you Raz and thank you Niello for redefining the car buying experience.
2015 Audi A3 1.8T
by GWL from Ormond Beach, Florida
April 20, 2017
Nice small car with plenty of room for driver. Rather small for backseat passengers and trunk just sufficient for one set of golf clubs. Good handling and economy with sports car appeal. Would prefer to see rear camera, mirrors folding in on locking vehicle added as standard.
We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair.
My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
its the best car ever
by heliac from plano tx
June 5, 2017
it drive smothe and i had fun with it since day one.ssible. Our goal is to provide an experience that is both pleasurable and unique before and after the sale. Please call and present us the opportunity, not only earn your business but to make you and your family happy about your car buying experience.
Just purchased Range Rover from Dan. Purchased this vehicle sight unseen. Dan sent very accurate close-up pictures of the Rover. After agreeing on a price, Dan arranged covered transport and rig sent to our front door. I had a couple of small issues after the sale and they were very quick to resolve them. It was a very smooth and seamless transaction. Great customer service!!!! We will be doing business with Grand Prix Motors again.
Thank You for a great experience!!!
Most FUN to DRIVE hybrid - electric ever!
by Randola from Fullerton, CA
March 27, 2017
This is so fun to drive. It's like having 4 cars in one. I have a hybrid, an all electric car, a Volt and a classic A3 motor vehicle. With a touch of a button a can control the car any way that I see fit. The review on car n driver can't even begin to describe the feeling of driving it because everyone wants to compare it to a stupid Prius or a Volt. Not even close.
Scott Bowman has helped with two new Audi's, and both experiences were painless! Scott steered me into the right vehicle(s) at the right price without any haggling! I will work with Scott again when the time comes. Thank you Scott!
Great handling and seamless hybrid technology
by Commuter from San Francisco
November 2, 2018
The e-tron is a great handling hybrid. Fun and sporty to drive and you'll get anywhere from 45 to 60 mpg depending on how often you plug in. Back seat too cramped for adults.
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