Tommy Kinsella , the owner, took care of a problem I had with a car I purchased. He went above and beyond to handle my problem. I recommend U CAR CONNECT for your next purchase of a vehicle. One very satisfied customer here!!!!
First I have never written a review after buying a car in my 35 years of buying used or new cars. I was so impressed with U Car Connect and the entire staff that I felt compelled to write a review.
I was looking for a Pontiac Solstice or Saturn Sky for years. U Car Connect had a Solstice for sale, in early April I visited their business to look/ drive it. That’s when I met Erik , who in a non- pressuring way was telling me about a minor problem in the body of the Solstice that they would fix free. Erik asked me if I wanted to drive the car, first I said no then later after sitting /starting the car Erik came back i said I would like to take it for a test drive , Erik was very helpful and got the car ready and in a non- pressuring way told me about the car. After the test drive Erik introduced me to Tom Kinsella, the owner of U Car Connect , Tom was very likable right away asking more questions about me and my family then trying to sell a car! Tom was more than fair on the price of the Solstice actually way below the Blue Book price,
and also a offering a better price for my trade in. I decided to buy . Unfortunately after driving it home I heard a grinding noise, after taking it to a local dealer in Rochester, they told me it would cost over $3000 to fix! Called Tom not feeling well about it , all Tom said is bring it back we will take a look at it. I did drive back to the cities , Tom gave me a loaner car a very
“NICE” loaner while they looked at my car. Tom not only saved me over $3000 dollars (which was missed diagnosed by the local dealer in Rochester) but paid for the repairs!!! Tom was not obligated to pay for anything but he actually cared more about me than making money on a sale!! I know I am not an isolated incident cause the few times I was in his office he received many calls from customers and they all were treated like friends rather than customers! It was so refreshing dealing with Tom who actually cares about the customer and not how much money they can make on a car sale!
U Car Connect is the best place I have ever bought a car from period!
My husband and I recently bought a Honda Pilot from Ideal Auto Imports in Eden Prairie. We were extremely pleased with how easy the whole process was, from the time we entered the dealership until we drove our new car off the lot.
We were impressed with German and Max and how easy it was to work with them. We never felt a pushiness at just wanting to make a sale, but instead a genuine interest in helping us get what we wanted.
John, our sales person was friendly, helpful, very informative, and easy to work with.
Thank you Ideal, we love our Pilot!
Saw an ad for a used Tahoe. Stopped in and met with Mark Landy who was wonderful. Helped us examine the vehicle and take a test drive and worked on getting us a good trade-in and closed the deal. All in a very short timeframe.
Travis, our salesman, is a great guy, and an honest asset to Luther Burnsville. He went above and beyond for us on our used vehicle purchase. His description of the vehicle, which was a realistically priced, was spot on, and actually why we bought the vehicle sight unseen. It was a true pleasure to meet everyone we dealt with. I was happy while there, I was still happy when we left.
I found my used XC60 Volvo on the U Car Connect web site, and called to see if it was still available. I spoke with Eric, and he told me yes it was and would I like to drive it. We did decided to go, even though it is January weather. All the autos were inside a nice warm building to look at, and the Volvo was ready to go. Eric was so nice to help me understand how work all the controls and answered my questions easily. I love driving my XC60, it has all the bells and whistles that I was seeking.
I felt that the price was right for us, and bought it straight away.
I did not rate quality of repairs a 5 star, as I have not had any done yet, but I'll bet it would be a 5 star if I need to take it in to them.
Thank you Eric, and U Car Connect for the sale of this car.
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