Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
Great Make and Model
by AMA from Humble, TX
October 9, 2018
Before owing an Audi, I had a Jetta Volkswagen and loved it. So I upgraded to a Audi A4 and love that car as well. Great, smooth ride, love how the control button are in the middle.
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
Beautiful car! Great car for commuting!
by Jamazee from Elk Grove, Ca
October 22, 2018
Great car for commuting. Great car in the snow. Beautiful inside and out. Drives smooth. Has a turbo in it for a fun drive. Quick acceleration.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Best car I owned so far!
by Lilly from Houston tx
October 23, 2018
This car met my expectations! Very nice on gas. It’s has its own style and best back up camera. Technology is so advanced. Very reliable car I’ve known so far!
This car is well balanced with comfort, performance, handling and styling. Refined and simplistic. Enough leg room and plenty of technology inside. On the road very quiet with command of the road at the same time
I bought the used car, all nice people provide good service, paying attention my voice.
All the generous guys do help a lot
Definately I will visit again.
Sleek Design with Top-Notch Technology
August 19, 2018
This car has met all my needs. It's sleek design and tight road handling makes it a nice sporty car. The interior is sleek and the entertainment system is unprecedented. The only down-side is that the transmission on Audi's is a little clunky at times when downshifting - something they're known for. Otherwise, this is a superior car which I hope to own for many miles to come!
Everything was easy. Looked at a couple cars, took them for a test drive, picked one and did the paperwork. No problem.
Funnest CAr Ive Owned
by bluers25809 from Wake Forest, NC
August 13, 2018
Very sleek, nothing overlooked very reliable and fun to drive. Love the Audi line. This car may only be a V4 but with the turbo it more than makes up for the smaller engine. Very tight on turns and acceleration. Great in snow as well.
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