I'll keep this short. I had my car worked on, trying to get to the bottom of some very annoying ghost issues that nobody can fix. What I like is the friendly staff, the loaner cars are really nice, the physical waiting room is the nicest I have seen. What I don't like is when their tech drives 50+ miles on my gas to attempt to make a problem come back and then decide we might as well give it back and wait for the problem to come back while you drive it, and then they charge me $10 for gas in their loaner after I already put $20 into it. I'm paying for gas 3 times now. What a rip off. I get that they want people to return their cars at the same fuel level as it was because we used that fuel and all, but when you burn my gas then maybe you should replace it like I am replacing yours.
Scott Bowman has helped with two new Audi's, and both experiences were painless! Scott steered me into the right vehicle(s) at the right price without any haggling! I will work with Scott again when the time comes. Thank you Scott!
5,000 mile gratis service. Investigate a couple of issues.
by Jerry from DealerRater.com
August 1, 2018
Edward Swift was attentive and professional. He demonstrated concern for the two issues I presented. As this was only an oil change and inspection, there isn't much to relay. Having access to a new Audi service loaner was a pleasant bonus. As was having my vehicle returned shiny clean and vacuumed. In summary, I felt pampered by the Audi Wilsonville service department and I would recommend them to any Audi owner.
I would love to take the time to give thanks to Jacob (Jake) who always takes wonderful care of me and my car when I need to come in for a car service. He is professional and respectful and I couldn???t ask for anything more from him! I would highly recommend wilsonville Audi!
Shane Randall, the internet manager, was very helpful, professional and knowledgeable about the product. Our experience was very pleasant and enjoyable. We came for a test drive and drove home in the new Q7 after 4 hours. Thank you Beverton Audi for an awesome and fun-to-drive car!
We worked with Makeda and she was awesome. She walked us through all the features of the cars and got us through the car buying process as quickly as possible.
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