Bought a used car. Came from out of town and drive 100 miles to dealer location. Everything went well with the purchase. Financing agent explain all the details of the sale. We felt no pressure and was dealt with honestly.
Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
Drove down from Sacramento just before closing to buy a certified 2014 Honda Odyssey...the internet salesman Jim Bautista took his time showing us the vehicle..went over everything and made sure all our questions were answered..did not pressure us on any extras and same with the finance department...best dealership experience yet...thank you for a great experience!
After seeing the vehicle that I was looking for on cars.com at Livermore Honda, I called to find out if the car was still available. Moe assured me it was, so I drove 1 hour and 45 minutes to see the car. The price and mileage was amazing! Dan, Moe, and Q were so helpful and made the buying process simple and quick. I love my car!
Submitted an online inquiry from cars.com for a used Subaru Outback 2015 2.5i Limited. Ahmad Rahimzadah replied the morning after. We took our time and pondered before driving out 2 days later to Livermore (~40 miles drive). Rang up Ahmad to let him know we're coming in and if the car's available for viewing, it was!
Ahmad told us there was great deal on going (4th july weekend, yes!) for similar model 2017 version, new car, and with the trim options I was looking, for about $1.5K more than the pricetag on the used one. There was 1 left in their inventory, took it for a spin, fortunately everything worked out fine! And we left the dealership with a brand new car! Ahmad wasn't pushy, and he give us all the time we need to decide although we could see he was tired and it was almost end of the day. Thanks, Ahmad!
Buying a used car when you know exactly what you want can be daunting if folks do not communicate. Eli and Max at Towne Mazda are great. You always know where you stand and all the specs on the vehicle you think you might want to buy. They understand the subjective tense in the buying process. Very helpful. I did buy a car and think it proved to be a good deal and experience for both sides. Definitely would recommend them.
Gino and Larry went out of their ways to locate the car my wife wanted. The service we received was exceptional and extremely professional. Can't ask anything better.
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