I had great experience with salesman Lucas Saliba.He was very informative and knowledgeble.He answered on all questions and was very helpful.Really nice guy and very professional.He was very patient and spent a plenty of time with me and my wife to help and find the best car for us.Thank you Lucas.
Found a 2015 Cadillac CTS Online at this dealership. Called them and set a time to go see it. When I arrived, the car was clean and ready for me to test drive. Their cars are in a nice warehouse on a side street. Rich and Earl made the whole process friendly and comfortable. Once I was ready to buy, Earl the finance guy helped me arrange financing with an online bank. This is not your typical shady used car dealership. They are professional and kind. Best car buying experience I’ve had. Would recommend these guys to anyone.
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
I wanted to thank the sales person DK Abduli,she was so proffessional and helpful and made my buying experience very extremely satisfied and enjoyable and had the patience to explain how everything works.
I have taken my 2006 Range Rover to Howard Orloff dealer on several occasions and received great customer service from Ikram but the mechanics are careless and don't pay attention to detail. My truck was there for almost 2 months, only to receive it back with the engine cover in my trunk. I had to place it back on the engine myself and after taking my truck back in to address some sensors. I asked Ikram to make sure the mechanics mount my engine cover from the previous visit. I received my truck on yesterday afternoon and last night took a look under the hood, only to find the cover had not been mounted. I shouldn't have to go under the hood to verify that work has been done. Careless!
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