I recently purchased a pre-owned Audi from Town Audi. There was a miscommunication about some work that would be done before I picked up the car. Janet Feliciano, the general manager, gave me the benefit of the doubt and at her expense made sure I was 100 percent satisfied. You don't see that sort of thing so much these days and it really made a big difference to me, couldn't be happier with my experience
A very pleasurable experience that was very rewarding.
by Busguy from DealerRater.com
December 2, 2018
I am very, very happy to meet & do business with Mr. Mark Roopchan on today. He was very friendly, informative & very patience. I felt welcomed, very respected, welcomed, & appreciated for my visit. He took his time & explained everything to me in a friendly & courteous manner. It was worth the trip all the way from the Bronx. Glad that I crossed the bridge.
Jason & Huey, what a great bunch of guys! Jason worked every avenue over 2 days not giving up until he was able to find me the best interest rate & financing for my pre owned 2018 Audi A4. it was a pleasure from the minute I walked in working with Huey and chatting with him, until I drove off in my new car. There was a point when I didn???t think I was going to get financing, but jason & Huey were a team and worked endlessly until it happened. I am so Thankful to Jason & Huey and their amazing team. I felt like a part of the family immediately, no stress or anxiety... I not only left with my dream car but I also left with new friends I highly recommend this dealership and These guys when looking for your next Audi! Thanks guys 😊
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
I purchased a used 2018 A4 Black Optics from Ian a month ago and the experience was exceptional. I purchased the car over the phone and flew in and drove it home. The car was as described and I am very happy with it.
The overall sales experience was wonderful . Gent and Jason helped me acquire the car I wanted at a great price . Gent has been extremely accommodating throughout this process. Farid was amazing at pick up and prior explaining everything I would need to know about the car. Thank you all !
My experience at this dealership was so easy, fast and stress free! Edgar was recommended to us by a friend and he fully met our expectations. His review of all the tech system details was comprehensive as well. It was a great experience!! Thanks!!!
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