I purchased my new 1998 Audi A4 originally from Scottsdale Audi. My service advisor Al Rizzo, had been exceptional. I love my car and want to keep it in tip top shape. Al has the 6th sense to anticipate future problems. He is very professional, and yet understands how I love my car. When I use valet service at resorts, often the bellmen want to purchase my car....it is immaculate. Thank you Al, for your continued care!
THANK YOU Parrish and Louis! You made this a great experience from start to finish! I chatted online with Parrish before driving up to the dealership and shared what I was looking for and that I was nervous b/c I have had many bad car dealer experiences. Further, I did not want to waste his or my time caught up in the car dealer game. He had such a wonderful manner and attitude that made me feel I was making a good choice choosing Audi North Scottsdale. Everyone I encountered at the dealership was friendly, the facility is beautiful, clean and it didn’t have that loud frenetic noise that so many dealerships have. Parrish was assisting another customer when I arrived but greeted me warmly and connected me to his colleague Louis, with whom he provided the details I had shared earlier. Louis was great, explained everything inside the car and at his desk-he was responsive to my requests and he never played any of those sales person games. Parrish also was checking in on my experience throughout the entire process. I never felt mentally or physically exhausted during this experience. Bill, finance manager was also very helpful and again none of those typical upselling tactics.
The positive reviews about this dealership team are right on point! I am glad to be part of the Audi family and for this incredible team showing that a positive, person to person car buying experience does exist!
I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.
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