Thankful to Luis Velasquez for his professionalism! Great job all around! Thank you Amber Brainerd and Chris Patrick. Great dealership and great service!! Highly recommend it!!
Best purchase and dealership imaginable.
by DutchOpie from Denver, Colorado
January 3, 2019
This car, dealership and total value and experience far exceeded any other level I thought possible. The car is more than I expected. It preforms like a symphony. This is truly a driving experience that dreams are made of.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most luxurious sedan I’ve owned!
by KittyKat from Fresno, LA
August 22, 2018
I have had more than one AUDI, but by far the A6 was one of the best cars I’ve ever owned. It’s sleek, fast, really luxurious inside. It had plenty of room in back seat, huge trunk. All around A+. I’d buy one again in a second.
I was searching for a Audi A4 with a manual transmission which are becoming harder to find. A coworker recommended North Bay Imports. I was a little nervous since I always bought new or certified from an Audi dealer. I may never buy a car any where else again and HIGHLY recommend them. The car was perfect and delivered with new tires and brakes all around. Financing was easy and the rate very competitive. Their selection is impressive and of very high quality. Everyone I dealt with was professional and friendly. The fixed price policy bothered me at first and I tried to negotiate but Jon held firm on his price. After seeing the car and the delivered condition I fully understand his price and I feel I got a lot of car for the money.
Comfortable and spacious sedan
by Affzal from Virginia Beach, VA
May 28, 2018
This car has spacious legroom and spacious trunk. Most important it has Quattro and the balancing is awesome. So far liking the drive. Gas wise it is giving good mileage where I thought it will drink more??
I purchased my car from North Bay Imports in December of 2017. I was looking for a ML 350 and they had the best selection and price by far of anywhere near or far. Their sales staff is very low key and not at all pushy - but also very helpful if you need it.
I have owned the car for over a year now. The car was in pristine condition when I purchased it and I have had no issues whatsoever with the car. I absolutely love it and would definitely buy one again.
I have brought it into service (oil changes, rotors) and Chris from service is a pleasure to work with. Very accommodating. They redid their customer waiting area so there is plenty of space for customers to wait in a comfortable area.
I can't speak more highly of my experience with North Bay. I will absolutely buy a car from them again!
A pleasure to drive. Excellent handling.
by Q from North Miami Beach
May 14, 2018
A four door luxury car that performs like a sports car. A pleasure to drive in the sports mode. Luxury cabin. All controls right at your finger tips
On 1/27 We went to North Bay looking to upgrade from our 2009-A-4
Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////
Smooth and Built to last
by Matthew from Md
May 12, 2018
The Audi A6 is one of the best vehicles I've ever driven. Quiet at highway speeds, powerful, AWD, and full of tech. Add to the short list if your looking to buy, it's one of the best in it's class, if not the best.
I don’t typically write reviews (good or bad) so if you are reading this then you know the experience was over the top.
When it comes to spending my money, I look for quality, service and personality of the person(s) I’m dealing with. I have to say Jon, Derek and staff have my 5 stars. I traveled 2 hours to North Bay after dealing with my local Audi dealer for a long period of time to no avail. I knew what I wanted before I arrived; model, color and price. Traveling with my wife, son and two large pit bulls, our arrival was greeted by Jon and the car ready to be test driven. The dogs were given a warm welcome with the run of the place. With that said the black Audi Q5 wasn’t what my son and wife wanted. At that point Jon was put thru the test. The hunt for the car was on and Jon was with us every step of the way. We must have looked at 10 different cars. I thought for sure Jon was going to get upset with us. His disposition didn’t change from the time we arrived to the time we left.
We finally agreed on a white Q5. The buying process was easy. The price you see is the price you pay NO bargaining. I tried unsuccessfully. He gave me what I wanted for a trade so I was happy with that.
With that and a small deposit I was a new car owner. They do offer financing but it was easier doing that at my home town bank. Two days later I drove back and picked up the car. I spent 10 minutes to sign papers with Dave the finance person. Dave showed me the different extended warranties but did not push any of them.
I have to say it took me longer to register the car than to purchase it..
Thanks everyone for a great experience!
Great German engineering
May 2, 2018
Great performance and fast acceleration when needed
Lack of latest technology
Missing direct USB ports
Very fuel efficient
Firmer ride than my Lexus
very roomy and nice leather seats
The North Bay team was friendly and helpful the whole way through the process. I purchased the car with a trade of my current vehicle remotely and didn't see the car until I picked it up. The pictures were accurate and the car was better than advertised. The transaction was smooth and efficient and I will certainly look to them the next time I'm in the market.
Better ride and handling than my previous Lexus
by Audi Owner from Dayton
April 15, 2018
Outstanding vehicle for a great price. Several different options to choose from. 2.0 engine has the most power you need to drive fun around town.
This dealership stands behind their product even when it is 2,000 miles away!! I bought a 2014 Audi S7 about 2 months ago. Derrick was my salesman. I live in Bismarck ND. This is a big purchase to buy site unseen. He took multiple pictures for me and assured me that it would arrive better than expected. It truly met those expectations. The only complaint was the brakes squeaked rather loud. I drove for about a month before I could get it to a Audi dealer who is 200 miles away. The repairs they wanted to do were around $1400. I emailed Derrick who put me in touch with David Mason who I believe is one of the owners. They didn't agree with the assessment but he said to make it right they would send me the necessary parts and a $150 for labor. Well I got it fixed yesterday and it is working like a charm. I want to thank Derrick, David and the staff for the outstanding customer service and for standing behind the purchase. If you ever are hesitant about buying a high end car from this dealership don't be!! They took care of my issue without hesitation. Thanks again!! Rick Smith
Luxury and Comfortable
by Nasdas from Fullerton , CA
April 11, 2018
My wife has a new Honda Accord .
She saw the Audi and now I am driving the Accord. Truly a German engineering master piece.
North Bay Imports was a pleasure to work with, specifically Derek. I would highly recommend anyone looking for a vehicle to check them out. From my experience they assure the sale of ONLY quality vehicles. Their willingness to work with you as well as answer any questions from start to finish is extraordinary. I drove 2 hours to test drive a vehicle and could not be happier with the decision to purchase it from them that same day.
Smoothest Car I have Owned
by Robby S from Sacramento, CA
December 6, 2017
This was the nicest car I ever owned. The ride was so smooth, and the car was beautiful. Will definitely look into buying another in the future.
Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are happy with this car and will pass on the great experience we had with this Dealer thanks again.
Its a very fun car
by InfamousOnez from Maryland
October 20, 2017
The 2016 Audi A6 is a very sporty car and fun when you need power it’s there but on Long road Trips is good on gas I have got 530 Miles out of my Audi A6
I went to Bertera Chevrolet to check out lease options for a new Silverado. Upon walking through the door I was greeted by Jason. Jason was great! He really catered to my every requested, answered every question on the spot, and continually checked with the finance department on the status of the paperwork. All in all Jason made getting a new car a breeze. I would absolutely recommend Bertera Chevrolet to anyone looking to buy a new car!
When I was looking to buy a car I found it so difficult to get away from the normal schmoozy car salesmen. I was very fortunate to have found North Bay Imports when I was seeking out a car! Walking into the dealership was like walking into your friend’s house. Mike Deluca and Jackson were so easy going and didn't make you feel pressured about purchasing a car. They built a relationship with me through there easy going personalities. I would buy a car from them again. If you want to simply walk into a dealership with no added pressure, easy going atmosphere, and great business conduct this is the place for you. I LOVE my Jetta and I would not hesitate to go back to this dealership! BUY your car from here you won’t regret it.
Great Sales experience, friendly and knowlegeable!
by Russell from Springfield, MA
June 21, 2016
Chandler and crew were friendly, knowledgeable, and appreciative. Great experience from start to finish. Already shopping for another car at Father's in Son's for my wife.
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