We have a 2011 Cayenne and have always been pleased with the service department, especially with Phil Kaiser???s friendly approach and informed advice. Most recently Phil worked directly with Porsche Corporate to find the best solution for what was an unexpected malfunction. The car now is as good as new and the whole experience was minimally disruptive.
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Josh was amazing. He was able to put me into the 2019 Nissan Altima 2.5SL Platinum for a price another dealer was selling me a 2019 Altima SR. I would definitely recommend Josh and Suburban for anyone who is in the market.
by Robert Welch from Farmington Hills, Michigan 48335
November 28, 2018
I purchased My 2018 Mazda Touring CX-5 FWD from Suburban Mazda. the Sales Person, Sonya Y. Harris, is very knowledgeable and helpful. The same can be said for the Finance Service Manager Matthew Moore. I was never pressured. All my options were explained to me thoroughly. I fell in love with the vehicle. This is My second purchase from Suburban. I highly recommend them because of the excellent customer service. I feel like I'm having an experience at this dealership that feels just as exciting as the Apple store or Best Buy. Very welcoming high tech environment with plenty team members to wait on you.
Wow brian is the best . So honest so respectful. I would recommend him to anyone looking for the best. He knows his stuff. Total trust in the process and him and the dealership. I send my whole family to him.
I???ve come to dealership for oil change on my Mazda CX3. I owned that car for year and it was still a lot of money to pay off. I was dreaming for bigger car, CX9. But was pretty sure than I won???t be offered as much trade in money as I still owed Then Alex greeted me, asked me about my situation, run some numbers and magic happened) I traded in my CX3, and got myself CX9 Trade was easy, fast, affordable. I got exactly what I wanted for long time! Thank you Alex and Suburban Mazda for making dreams come true!)
My contact was by telephone during the Christmas holiday season. My quesions were asked and most were answered (some received the "it all deepends" response. It was a successful visit and I'm glad that I called.
I was curious about the 2015 Audi Q5 Prestige they listed and requested more
photos, of which they sent the next day.
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