My First Audi And I Love It!
August 6, 2016
Finding a particular Audi cabriolet, with a relatively unique set of options, can mean you may have to look beyond your local dealer or even out-of-state and that was the case with my search for an S5 cabriolet. I found my new 2016 Audi S5 Cab at Audi Reading, my sales person was Jane Strand and my communications with her, be they regarding the cars equipment, history or its purchase price, were efficient and pleasant. My car had more than normal new car mileage on it and Jane conscientiously and well as in detail documented how it was that the vehicle had approx 350 miles on the odometer, vice the more customary 8-15. She is very hardworking and does her best to anticipate anything you may need or anything she can do to make the process more pleasant and memorable. Jane got me a great price without wasting time or playing games, ensured I received every possible incentive or rebate and is by nature a genuinely nice person, so the entire process was comfortable, enjoyable and worth the 16 hour round-trip drive to seal the deal. General Manager Rob Nourie and General Sales Manager Keith Rentschler oversaw everything in a congenial and enjoyable manner as well, just to ensure nothing could be done better or in a more satisfactory manner. My new S5 unfortunately had a Audi Side Assist fault that was discovered during my orientation presentation, regrettably it was not repaired as thought before delivery and the fault was rediscovered during somewhat precarious traffic conditions during the long drive home. That fault has thus far required three additional trips (and approx. nine hours of my time because of the driving distance to my local dealer) visiting my local dealer’s service dept to resolve, but despite that continuing inconvenience, I am still happy I purchased my first Audi from Jane/Audi Reading and I love my new S5 Cabriolet.