Chase Prejean was a great salesman to deal with. He wasn't pushy and was very knowledgeable. I felt overwhelmed with all of the features in my Audi, but Chase took over an hour to explain every detail about my car & answer all of my questions. Since my salesman provided me with excellent service, I have no doubt that I will also be pleased when I have to bring my car in to be serviced at Audi Lafayette.
Carl (C.J.) was very knowledgeable regarding the cars I asked about. He gave a lengthy tutorial (twice!), and was patient with all the questions I asked. I am very happy so far with the service I have received and would recommend this dealership and this salesman.
November 10, 2018 Last night I was ranting on Snapchat about how great the year of 2018 has been to me and my family. Its ending soon but the blessings do not stop. Thank God. And Thanks to Mike. He was patient, knowledgeable, and got me into the car that I wanted. I'm very thankful.
We have had a wide variety of dealership experience over the years but none as good as this. Carl made the entire car buying experience enjoyable. We had many questions which he answered professionally and explained thoroughly. We were treated as appreciated customers from our first visit through the moment we drove our new "Q" off the property. We met sales and service customers that told us their experiences were similar to ours. The finance dept., Tim, was also friendly and knowledgeable making that part of the process smooth. If the parts/service dept. is even close to being this professional, we will likely not go anywhere else for future purchases.
First let me say that I am very impressed with my A4. WAY more car than I expected for what I paid. I almost feel guilty, like I stole something. The car buying experience itself was just what you'd expect from a luxury automobile dealership. Everyone I dealt with was friendly, knowledgeable and professional. Chase took the time to explain the technical features to me without making me feel like an idiot. And Kenn went above and beyond to get my car delivered to me. Outstanding customer service. On a scale of 1 to 10, I'd give these guys a 12. If you're interested in purchasing a high end auto, after you've looked at the three point star and those Bavarian numbers, do yourself a favor and check out the Audi lineup. I think you'll be pleasantly surprised. And by all means, make the trip tp Audi Lafayette. You won't be disappointed. Thanks a lot guys. I sincerely appreciate everything. Oh...and I like the music.
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