I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, firstname.lastname@example.org late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
I would recommend this dealership is great friendly excellent service. Process could be little faster. Affordable used car with low miles. Definitely looking forward to enjoying my new AUDI🥰
The most amazing vechile I’ve ever driven
by Mcarter34 from Milwaukee WI
March 27, 2018
Few cars are as sharp-looking as Audi’s ageless four-door fastback. Seemingly fueled from the fountain of youth, the A7 delivers an exceptional experience on the boulevard or at the track. It is loaded with standard features and incorporates a class-exclusive hatchback body with copious cargo space. The interior, with its high-class materials, defines fineness. A standard 340-hp supercharged V-6 syncs to an eight-speed automatic transmission and Quattro all-wheel drive, performing a performance symphony. The sport-tuned Competition package adds a stiffer but livable suspension and several snazzy exterior and interior distinctions. Not satisfied’ Check out the 450-hp S7 or the RS7, with up to 605 horses. However, we think the standard A7 should please its suitors with a balanced blend of luxury and athleticism.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Chase Prejean was a great salesman to deal with. He wasn't pushy and was very knowledgeable. I felt overwhelmed with all of the features in my Audi, but Chase took over an hour to explain every detail about my car & answer all of my questions. Since my salesman provided me with excellent service, I have no doubt that I will also be pleased when I have to bring my car in to be serviced at Audi Lafayette.
by Playboy81 from Appleton Wi
February 28, 2018
Sweet car. Love it better then my Chrysler 200 Limited Sport. If you can get your hands on one of these sexy cars, do it. There fast, handle great. And sexy looking.
I purchased a new Ford F-250 Super Duty from Sam Leman Ford in Bloomington IL. I couldn’t be more pleased with the service I received. I highly recommend contacting David Ludington for your next vehicle purchase, he is honest and dedicated to making your purchase easy and enjoyable.
Awesome car to drive
by asddfdaDF from NH
June 7, 2018
awesome looking car, great comfort and very strong performance. One you test drive the car you will fall in love with it. from the looks, interior comfort, gas mileage. I love this car
Mo Zareef was a great sales consultant. Super calm during negotiations, explained everything well. No high pressure sales. We had been to the dealership several times before just browsing and never felt pressured into anything. Mo really went above and beyond, even explained delivery of the vehicle. Couldn’t recommend Lexus of Toledo more based on this experience. If you’re looking for a great no BS experience, go see Mo.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
This will be the sixth range rover I have bought from Land Rover Gwinnett. Mary Cromer takes the best care of me from beginning to end. Her service is superb. I Will never shop anywhere else for a car .
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
It???s a really nice when you go into the dealer and the workers are knowledgeable of the cars . You feel you can trust them with your car .
Audi Got the Original A7 right
by TomH from DFW
November 11, 2018
I purchased my Audi A7 recently as I have grown tired of SUVs and have felt that Audi 's original A7 body is both elegant and practical. In retirement I play in many jazz ensembles and the Audi A7 can carry a full set of drums with no issues. This car is a joy to drive, practical, quiet, controlled with great traction, and provides excellent, flat cornering. The interior though a bit "analog" is extremely elegant, well appointed and very comfortable.
The windshield and front side glass is double paned creating a very quiet cabin. The head display is very nice as well. My only complaint is the navigation system interface is awkward. That said, Google maps and Waze seem superior to all auto built in navigation systems and the ApplePlay and Android interface in the A7 work beautifully.
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