Anticipating the unexpressed & Exceeding Expectations
by K.Olopade from DealerRater.com
December 4, 2018
Most car buying experiences are often wrought with the misfortune of a dealership who's not it tune with it's clients until Audi Silverspring. I met Ryan Henehan [Inventory Mgr] while waiting for information about a specific trim but he personified the understanding of a certain culture of leadership that titles do not make leaders.His understanding of "Taking Ownership" is why we ended up buying our vehicle here. Ryan possesses an acute sense of Relational Intelligence from his measured words that had succinct impact,to exemplary follow-up even when i'd expressed that I was moving on to other alternatives. Ryan isn't part of the sales staff but I tell you,he became the most important person to whom my wife and I committed our loyalty. Mile One is blessed to have such a dedicated team member within her organization. He convinced me. F.Olopade
This dealership is 1st class all the way. Our salesman Atanas was incredibly nice and quite knowledgeable. The entire process of leasing our new Q7 was the most relaxed automobile purchasing experience ever. I highly recommend Silver Spring dealership
This is the third car I've purchased from them. Muhammad Uddin & Prashant Paul and Nishant Paul was so helpful,attentive and efficient during the entire process. Amazing deals and customer service. Will definitely buy all my cars here! Thank You Guys Zeshan
Great car buying experience from the top Porsche team.
by Matt Lennox from DealerRater.com
November 28, 2018
I want to thank RJ Sidhu, Casey Parkin, and Porsche Silver Spring for a wonderful car buying experience. RJ Sidhu knows the products inside and out no matter if you want a base Macan or GT2RS with Weissach package. They are very straightforward throughout the entire process and are professional from start to finish. If you are looking for a Porsche go to Porsche Silver Spring and ask for RJ Sidhu.
We were in the market to upgrade to a family SUV, and we're very happy with doing so at Audi Arlington. Savas was a great sales rep, was helpful with every question we had, and made the whole buying process a great experience. We look forward to buying another Audi here again!
My experience at Audi Chantilly was terrific. Perusing vehicles online and saw a used one I was interested in online. Enquired about its availablity and got immediate responses from two sales associates. Made an appointment to test drive. Evening before test drive, received email to say vehicle was still available. Upon arrival at dealership, vehicle was sitting outside in front of the showroom (anticipating my test drive!). The dealership is large, expansive and immaculately kept. My sales associate, Mamta, was exemplary. She assured all my needs were met while test driving, getting information about the vehicle, discussing price, final sale and paperwork/documents to be completed. Drove home that evening in an exceptionally clean & well-maintained used Audi A5 Cabriolet. Even gift-boxed spare key and extra key ring...Very classy touch!
I would recommend Porsche Silver spring to everyone! From Casey Parkin (sales guy), to Linda Harouna to Scott V and to everyone one else there! My expectations are always exceeded with everything and I intend to order a new 911 next summer. I guess buying 3 cars in the past 3 years is a great indicator that I???m a Porsche Silver Spring customer for life!!
Replied to an sales ad for a used car and received a response from a salesperson shortly thereafter. Salesman replied with some mechanical deficiencies with the car and its availability. Also replied later with a note regarding my interest in setting up an appointment for a test drive of the vehicle. This dealership is very professional and seem to be willing to help customers whenever needed.
Leased a new Q5 from Audi of Arlington and had a great experience. Mohamed Ahmed helped me out and was fair and precise in his work. I’ve never bought a car before and Mohamed was really great - made a great deal for me. Highly recommend.
A pleasant process and one amazing vehicle at a good price
by Sgt. Pepper from DealerRater.com
September 7, 2018
I walked into the showroom and looked around at the rather amazing cars a bit before being casually approached by Kuchard (sp?), one of the managers. We talked a bit and he guided me to the A4, which is a perfect car for me. He then introduced me to Shawn who took me out on a test drive. From that point on, I was sold. We talked a bit more and then I left as i never make impulse decisions. There was no pressure from them at all to buy. The next day I came back, drove a couple more models and settled on a beautiful Premium Plus A4 with the tech package. The best part of it all was I felt like I was dealing with more of a friend than a salesman. Instead of trying to upsell me or push a deal, he just listened to what I said I wanted and matched me up with the perfect car at a very good price. Shawn, Kuchard and Mohammad were all great guys who made the whole buying process fun & easy instead of stressful.
I had a very positive experience with crisewell acura/Audi dealership 11/27/18 I bought RDX Mr.Kevin help me to find my need trough the pepper work and explaining all the car future he is truly positive and knowledgeable. He will help you your need as well.
I was treated with utmost respect and professionalism by David Rockwell, Assistant Service Manager. Was driving from Florida to New York when my car had a severe coolant leak after unloading it from the autotrain in Lorton,Va.He advised me of the issue after careful consideration and inspection of the issue and made the correct suggestion and repair course. He was responsive and extremely pleasant. Would definitely recommend the service department of this dealership.
Casey, RJ, and the P-team is tier 1. They are professional, prompt, and transparent. The market is flooded with plenty of "cheap" Porsche; but if you're interested in Porsche cars that are solidly well maintained and fair pricing, then Porsche of Silver Spring is place. From arrival to the test drive and paperwork, the entire process was enjoyable...so enjoyable that I adopted a 2017 991.2 4S the same day. What a machine- the real Ultimate Driving Machine! Danny T.
A good service team is worth its weight in gold, and Ray Johns is the best I have ever encountered. EVER. I could describe how knowledgeable he is and how he makes sure that every detail about my car is right, but what I really need to say is Ray Johns is a reason to buy an Audi from this dealership and come back again. Doesn't matter whether you're a man or woman, in a suit or a sweatshirt, he makes me feel like my questions about the car matter -- and gets them all answered, recognizes that I'm squeezing in service between work and kids and shows me useful features about the car that I didn't know were there (and my Q5 is two years old!).
We had excellent help from Tom; he was professional and thorough and not at all overbearing! Excellent service, would highly recommend the Costco auto program. We got excellent pricing offered through the Costco auto program. The care package from the dealer seems expensive. it was a busy day, but swiftness could improve some.
You might not expect a high-end car dealer in Tyson's Corner to be a good place to buy a used car, but it is. This was the third dealer I visited in my search for a minivan. I had researched extensively on cars.com and another site and the car at Audi Tyson's was the best deal. The buying experience went smoothly with no bull.
We traded emails with Konstantin a few times over the last few weeks. The car we were interested in, had been listed since August (3 months), so we were happy to see our patience pay off, as the asking price continued to decrease. I called him in the morning to confirm the car was still available and asked him to let me know what the brakes and tire ratings were during their inspection. He quickly gathered the information and passed it on. We met and test drove the car. He was not pushy. Left us with the car and told us to come inside when were made a decision. We paid with a check, so no financing and we closed on the vehicle in minutes. So quick. So easy. Great place to buy a used car.
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