Great Out of State Purchase Experience on Pre Owned Vehicle
November 5, 2018
I was on the hunt for a particular pre-owned model/year Mercedes SUV. My search found two vehicles up in Boston, MA but I live in Raleigh, NC. I didn't let the geographic distance deter my interest in these vehicles and made inquiries with both dealers. Of the 2 dealerships I dealt with, the Audi Brookline Team was most helpful and accommodating. I initially dealt with Bethany Juneau who handles the online inquiries. Since I was not in state, she was kind enough to set up a virtual walk around of the vehicle via Facetime with salesman Scott Pann. Scott did a thorough job of walking me through the vehicle for almost an hour that included starting the vehicle, turning on the exterior/interior lights, showing me the engine bay, etc., etc.. I found out that Scott was as picky as me and he made it a point to identify any aesthetic issues as well as answer any/all of my questions. He assured me that all of the pre-owned vehicles go through a safety inspection process before they are offered for sale. After Scott's virtual tour, I had to fly up to the dealership to actually test drive the vehicle. Once I figured out that I wanted the SUV, I dealt with Miguel Rosario the Finance guy who was a pleasure to deal with. To make a long story short, "I came, I saw and I bought" lol. All in all my out of state purchase experience with Audi Brookline was great and wouldn't hesitate to recommend them to anyone looking for a pre-owned or new vehicle. Thank you Bethany, Scott and Miguel for all of your help!