Easy to deal with, straightforward purchase!
June 4, 2018
The Autobarn Direct was great to deal with, I highly recommend them and will definitely purchase from them in the future if they have what I am looking for.
Long story short, I was in the market for a very particular vehicle and reached out to the Autobarn a few weeks prior to my purchase. I spoke with Aleks at the time, who was easy to talk to and walked me through their purchase process. I was not quite ready to make the plunge, but told him I would keep them in mind when the time was right. He gave me his personal cell phone number, mentioned that they would have another similar model in stock soon as well, and that he looked forward to doing business.
Fast forward a few weeks and the car I was initially interested in was gone, but a nearly identical model was now on the lot. The A/C in my current car blew on a Friday afternoon and once I received the repair estimate, I made a call to Aleks on Saturday afternoon of Memorial Day weekend. He answered right away and we discussed pricing as well as trade-in pricing with the broken air conditioning. I drove to the dealership on Monday and dealt with Ricky for the actual purchase. Like Aleks, he was very easy to deal with and after zero haggling over price or trade-in, I was all set in my new car.
We had to drive to the local Autobarn Fiat office to work through the financing/contract paperwork, but they were easy to deal with as well. I guess my only complaint would be that the financing/contract paperwork had to be done elsewhere, but that was not the end of the world.
All in all, I had a great experience and would not hesitate to do business again. I am not a fan of the typical car dealer runaround and was happy to have 90% of the deal done over the phone before even stepping foot in the showroom.
I have posted this same review on several sites - my wife and I were that satisfied with the purchase process!