Great service, nice showroom / knowledgeable staff
by William Lynd from Albany
December 3, 2018
Audi Albany is a first-class place to have car serviced. Beautiful, clean shop. Work done right the first time. Great service, nice showroom and knowledgeable staff - not sure what you could ask for (well I guess you could ask for lower prices, but dealers are known for their low prices LOL).
Expectional service team. Audi Albany has been servicing my car for the past four years. During that time time theyve changed ownership and the service has only gotten better. I highly recommend them for you Audi service needs.
Tommy the lead in the Albany Audi service department provided very personal service for an intermittent and tricky issue with my 2015 A4 engine. Samantha provided great service and the lead tech Mike went out of his way to support diagnosis of the issue. Tommy was very understanding and I really grew to trust him and his judgement.
We scheduled a repair for our 911 Carrera S Cabrio, and while we were there we spotted a lovely white BMW 4 series convertible. So now we have two convertibles! Thank you to Val, Nadia and Rob. We thought we would just have the repair, but in addition we purchased our third vehicle from Bul Auto. The process, as always is a pleasure. Great job everyone!
No complaints from the hubby who was the one who had my car serviced
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