While a purchase was not made, The sales person we met with was a pleasant change from other dealership sales associates we have encountered. There was absolutely no pressure or pushiness to buy a vehicle. He listened to us, was attentive and very knowledgeable. If they find the right vehicle for us, we will most certainly purchase from McLaughlin Motors.
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
Henry Garcia kept us well informed on our Audi Repair . He is very friendly and informative. You have a excellent employee with Henry . We will definitely continue doing business with your dealership as long as Henry is their. Joe and Sharon Janicke
In 2018 we bought two new Audi's from Naples Audi. A Q7 earlier this year, and S5 last month. Our sales rep was Jason Giardina for both cars. Jason is very knowledgeable, experienced and went the extra mile to explain the operation of the car. There was no pressure to buy. He introduced us to our service rep and gave us a fair price. He was always available by phone and answered all our questions. The next time we buy a car we will call Jason at Audi Naples. The other employees are friendly and there is an overall positive attitude in the dealership. These cars are advanced in technology. Chuck Collett came to our home and programmed our garage doors to the car and explained all the details. He is a delight to work with as he knows his stuff and has a positive attitude. They go the extra mile and it shows.
I've recently retired from the automotive business after 30 years and my sales experience with Jay Roden, Ted Daly, and the team at VW of Naples was one of the best experiences I've had in all those years. Job well done!
I drove in from out of town to Audi Rochester to test drive a pre-owned A6 and S5 after doing the same at a local dealer. I had no intention of purchasing that day but ended up making a return trip that evening to pick up a pristine 2016 A6 due to the hassle-free buying experience. David's knowledge and thoroughness throughout the entire process was very impressive, as was his follow-up with my questions the next day. I will certainly make the trip again when I'm ready for my next Audi!
This was a very easy, no drama, professional sales and purchase experience. We live in Virginia and had been shopping for a Q7 in the local Virginia dealerships. We happened to be in Bethesda and stopped in at Audi Bethesda. Dave Engel greeted us and was very friendly, professional and patient as he described the vehicle and accompanied us on a test drive. A week later, when we decided to purchase a Q7 we thought about purchasing the Q7 at our local dealership. However, based on our experience with David, we decided to return to Audi Bethesda. We are glad we did. David and Simone handled the purchase process thoroughly, professionally and with no drama or pressure.
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
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