Chontell and Shaun were awesome! It has never been so easy to purchase a car! Everyone at the dealership was pleasant and attentive! Looking forward to my new Sorrento. Maybe the Stinger will be next....?
We worked with Pierce who was pleasant, helpful and knowledgeable. He made sure my requests were taken care of and the car was delivered in perfect condition. We made the trip from over an hour away and would certainly go back for another vehicle. Thanks Pierce!
Chito Vongchampa is an amazing Salesperson to work with. Highly professional, courteous, knowledgable and respectful. Very sincere and completely valued my time and patience. He found the exact car I was looking for with the right features-
Audi 2018 Q5! He also helped me pick the best color - NAVARA BLUE! I'd been to several dealerships but he offered me an amazing price upfront itself that beat most of the dealerships as he found me to be a genuine buyer. We made the deal in less than 25 minutes and the whole car buying experience was wonderful and phenomenal. I would highly recommend buying an Audi through him and from this dealership.
My wife and I recently visited Audi of Shrewsbury and were lucky enough to be introduced to Angel Cruz upon our arrival. Unlike many in the automotive business, Angel attentively listened to our specific interests first, and then proceeded to ask us insightful questions to fill in the parts that we'd left out. In addition to being polite, professional and a pleasure to work with over the several days that it took to execute our new Audi purchase, Angel was always prompt and thorough in his responses to our requests for any needed information, and made a point of keeping things simple and straightforward for us throughout the process. In the future, I will be specifically recommending Angel to friends, family and colleagues alike. Thank you, Angel!
From the moment I emailed to enquire about the vehicle to taking possession of it I had probably the most positive Used or New car buying experience I have ever had.
I showed up an hour before closing. At the dealership I was greeted by a personable young lady. They had fresh coffee, soda and snacks available. The sales floor was clean and bright. My salesman brought the car around and we took a leisurely test drive. Not once did I feel rushed. Back at the dealership he provided me the Carfax and we went over the cars features. Again very relaxed. We met with his Manager to discuss price. I had done my homework and knew what the car was worth to me. The negotiation process was friendly and professional and the final price was right in line with what I was willing to pay. The business office had already closed by the time we were done so I came back the next morning. The business manager was professional and we zipped through all the paperwork and I was out in under an hour. The car was fully detailed with a full tank of gas.
Honestly this was more like buying a car from a friend, very UNLIKE any other car purchase I have ever made.
I would like to thank Pierce and San for such a positive experience.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
I visited Audi Natick late in the afternoon and next day I had all my papers done! Really fast, polite people and they answered all my questions. I would love to go again. Peter Nett is really good at his job, and he is also passionate about cars, that helps a lot. He helped me with everything and he was really honest.
I purchased a used 2017 VW Touareg Executive from this dealer in November 2018 and I have to say it was the best car buying experience ever. My sales Rep Sky Tang was very professional and treated me with respect. I went to Audi Natick to buy that specific Touareg that I saw advertised. Sky had the car ready for the test drive and was prepared to answer all my questions. She explained Audi's pricing policy, warranty, etc. and then we discussed my trade. After a couple of short discussions with her supervisor we settled on the fair value of my trade and the deal was done.
Awesome experience. Angel was great. Extremely professional and courteous. He even shipped me the right adapter to connect to my iPhone since ether one that came with the car did not work. Highly recommended!!!
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