My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
I had great experience with salesman Lucas Saliba.He was very informative and knowledgeble.He answered on all questions and was very helpful.Really nice guy and very professional.He was very patient and spent a plenty of time with me and my wife to help and find the best car for us.Thank you Lucas.
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
I was pleasantly surprised how easy my car buying experience was. Valentina was professional and honest and I felt I was buying a car with a knowledgeable friend. The dealership itself was spotless and I know I won???t dread spending time there for car service in the future.
I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
Accomidating my changing car needs & provided practical opti
by Kathleen VanDam from DealerRater.com
December 2, 2018
Although it was a full day commitment at the end of the day I returned my leased car & renewed a new, smaller car that fit my needs better with the changes in my family (kids off to college). I???m happy with the new purchase & glad I was pretty seamlessly finished with my previous lease through ???pull forward??? option. At the same time I have many new safety features but maintained all of my ???premium??? package with Audi care and tire & rim program.
We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil change and realignment. The work was done on schedule and I love the Uber provided after drop off.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Service was timely, loaner car was available as ordered, contact was made as indicated and the car was completed when expected
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