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Used 2015 Audi Q5 for Sale in Chicopee, MA

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Currently in stock: New CPO Used
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Used
$19,900 64,821 mi.

2015 Audi Q5 2.0T Premium Plus

Good Deal
  • Ext. Color: Blue
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Hoffman Audi of East Hartford
() -
(860) 331-8493
4.3 (94 reviews)
27 mi. from 01013
Authorized Audi Dealer
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Dealer Review
Best car buying experience in a loooong time.
by Tom S from Newport, RI
December 3, 2018
5 5 5 5 5 4.3 (94 reviews)
We almost bought a used Maserati at another dealer, but didn't primarily due to the trade value of our car. We saw another car very similar on line at Hoffman and drove almost 2 hours to see it. We dealt with Edward who was extremely professional and courteous. I had my facts at hand and said I'm very interested if we can make a deal happen. It was a very short and direct process. He came back with an offer that exceeded anything else we found. We both said that let's not waste time and avoid the typical used car negotiations. He did it. We picked up,the car today and every items I requested to be done was DONE? A GREAT EXPERIENCE AND EVERY DETAIL WAS DONE TO PERFECTION. When I ready for another car, this is the first place I'm going.
Consumer Review
Best in its class by a mile
by Michael from Tarpon Springs
April 16, 2019
5
Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.
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Used
$15,488 106,440 mi.

2015 Audi Q5 2.0T Premium Plus

Great Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Union Street Auto Sales
() -
(413) 240-2149
5 (8 reviews)
4 mi. from 01013
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Dealer Review
Great dealership
by Denisse from Springfield
December 3, 2018
5 5 5 5 5 5 (8 reviews)
Loved how Charles. He is awesome, great dealer to purchase from very proffesional! It was real easy to choose a car. Questions and concerns answered quickly. Amazing staff!
Consumer Review
Sports car hidden inside a suv
by Jason from MA
January 22, 2019
5
Great drivers car ! You feel the road. Good on gas and very comfortable, and made with the German quality you would expect. Will buy another, or a q7
JUST ADDED
Used
$23,000 15,464 mi.

2015 Audi Q5 2.0T Premium

  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Carvana
() -
(866) 574-5249
4.1 (555 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.1 (555 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
Consumer Review
My dream car!
by Gena T from Boise
January 20, 2019
5
Sleek, sexy and overall meets all of my needs! This SUV is comfortable while staying stylish. Can't wait to drive up to Canada in our new ride.
PRICE DROP
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Used
$24,450 $25,450 64,000 mi.

2015 Audi Q5 3.0T Premium Plus

  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Sheri (Private Seller)
23 mi. from 01013
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Consumer Review
Great Car Lots of fun, Tech and luxury
by tshrtkng from Massapequa, NY
December 24, 2018
5
This car has it all The Tech is second to none Performance is great Ride is good and gas mileage is ok too service is on par with Mercedes and BMW
We found additional vehicles that are close to your year range.
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Audi Certified
$27,500 37,483 mi.

2017 Audi Q5 2.0T Premium

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Hoffman Audi of East Hartford
() -
(860) 254-4222
4.3 (94 reviews)
27 mi. from 01013
Authorized Audi Dealer
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Dealer Review
Best car buying experience in a loooong time.
by Tom S from Newport, RI
December 3, 2018
5 5 5 5 5 4.3 (94 reviews)
We almost bought a used Maserati at another dealer, but didn't primarily due to the trade value of our car. We saw another car very similar on line at Hoffman and drove almost 2 hours to see it. We dealt with Edward who was extremely professional and courteous. I had my facts at hand and said I'm very interested if we can make a deal happen. It was a very short and direct process. He came back with an offer that exceeded anything else we found. We both said that let's not waste time and avoid the typical used car negotiations. He did it. We picked up,the car today and every items I requested to be done was DONE? A GREAT EXPERIENCE AND EVERY DETAIL WAS DONE TO PERFECTION. When I ready for another car, this is the first place I'm going.
Consumer Review
Love my Q5
by Deborah R from Gainesville, Fl
May 8, 2019
5
Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.
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Used
$25,380 21,159 mi.

2016 Audi Q5 Premium

Great Deal
  • Ext. Color: Blue
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(860) 331-8523
3.7 (1352 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1352 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
Consumer Review
Test drove multiple times
by runtmc from San Francisco
April 26, 2019
4
The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.
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Used
$24,995 26,252 mi.

2016 Audi Q5 2.0T Premium

Good Deal
  • Ext. Color: Silver
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
North Bay Imports
() -
(860) 265-1947
5 (22 reviews)
17 mi. from 01013
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Dealer Review
2015 Audi / A-6
by Rocky and Barbara from Great Barrington, MA
December 3, 2018
5 5 5 5 5 5 (22 reviews)
On 1/27 We went to North Bay looking to upgrade from our 2009-A-4 Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////
Consumer Review
Luxury and performance
by Cabotg from Fort Worth, TX
March 28, 2019
5
Love this car. Sporty and smooth. Ride is great with power and off road capabilities when I need it. Looking forward to going off road and towing.
PRICE DROP
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Used
$21,900 $22,500 52,452 mi.

2016 Audi Q5 2.0T Premium Plus

Great Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • CARFAX Report
Northampton Volkswagen
() -
(413) 776-1148
4.9 (622 reviews)
12 mi. from 01013
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Dealer Review
Melanie is a super star!
by Happy Driver from DealerRater.com
November 6, 2018
5 5 5 5 5 4.9 (622 reviews)
I recently participated in a buyback of my 2014 Jetta TDI and a purchase of a new 2017 Golf. It was a positive experience with some snags along the way. In the end Melanie Zoelck emerged as the most competent person I have dealt with in my 3 years as a customer of this VW dealership. Not only did she help me process the buyback, she actually also sold me my new car, even though she is not a salesperson! But she seems to know everything there is to know, and when she doesn't, she knows what questions to ask and where to direct them. Melanie did not waste a single minute of my time, and treated me with straightforward respect. It was a very easy transaction, and I loved it when Melanie walked me through the details of the car. She knew how every little thing worked and she seemed to be enjoying showing off the car. I got the sense that she really believes in the brand and in the product and that gave me an extra boost and confidence in my purchase. I also had a nice experience with Myron Callender and with Eric (last name?) The person who processed my loan was A-OK as well. I will not mention a couple of other people whose hard-sale style I did not need. They should take a page from Melanie's book. Treat me with honesty and dignity, without playing games, and I will stay a loyal customer for the foreseeable future. Thank you!
Consumer Review
Love it
by Llc from Lakeland, Florida
February 28, 2019
5
Perfect luxury vehicle!!! This SUV is the smoothest riding vehicle I have ever driven. It has everything I wanted except a heated steering wheel!! Lol.
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Audi Certified
$24,727 35,968 mi.

2016 Audi Q5 2.0T Premium

Good Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Fathers & Sons Volkswagen Audi
() -
(888) 710-5750
4 mi. from 01013
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Dealer Review
PROFESSIONAL!!
by Peter from Springfield, Ma
November 5, 2018
I was impressed by the professionalism, courtesy and understanding that Mr. Tom Drzal showed me. He made feel like he understood my position and time constraints and made the process quick and easy. Tom also ensured I received the car I wanted.
Consumer Review
My favorite car I own
by Audi from Queens
February 14, 2019
3
This car met all my needs. Will recommend to friends and family. I was looking for a good family car and Audi meet my expectations.
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Used
$31,995 28,239 mi.

2017 Audi Q5 3.0T Premium Plus

Good Deal
  • Ext. Color: Blue
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
North Bay Imports
() -
(860) 265-1947
5 (22 reviews)
17 mi. from 01013
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Dealer Review
Over the Top
by JackR from Mechanicville, NY
November 6, 2018
5 5 5 5 5 5 (22 reviews)
I don’t typically write reviews (good or bad) so if you are reading this then you know the experience was over the top. When it comes to spending my money, I look for quality, service and personality of the person(s) I’m dealing with. I have to say Jon, Derek and staff have my 5 stars. I traveled 2 hours to North Bay after dealing with my local Audi dealer for a long period of time to no avail. I knew what I wanted before I arrived; model, color and price. Traveling with my wife, son and two large pit bulls, our arrival was greeted by Jon and the car ready to be test driven. The dogs were given a warm welcome with the run of the place. With that said the black Audi Q5 wasn’t what my son and wife wanted. At that point Jon was put thru the test. The hunt for the car was on and Jon was with us every step of the way. We must have looked at 10 different cars. I thought for sure Jon was going to get upset with us. His disposition didn’t change from the time we arrived to the time we left. We finally agreed on a white Q5. The buying process was easy. The price you see is the price you pay NO bargaining. I tried unsuccessfully. He gave me what I wanted for a trade so I was happy with that. With that and a small deposit I was a new car owner. They do offer financing but it was easier doing that at my home town bank. Two days later I drove back and picked up the car. I spent 10 minutes to sign papers with Dave the finance person. Dave showed me the different extended warranties but did not push any of them. I have to say it took me longer to register the car than to purchase it.. Thanks everyone for a great experience!
Consumer Review
Great Car!
by CarlosSUV from QUINCY
January 24, 2019
5
It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.
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Used
$24,995 33,659 mi.

2016 Audi Q5 2.0T Premium

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
North Bay Imports
() -
(860) 265-1947
5 (22 reviews)
17 mi. from 01013
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Dealer Review
Great Dealer - Awesome Car
by andodad from Clifton Park, NY
December 3, 2018
5 5 5 5 5 5 (22 reviews)
I was searching for a Audi A4 with a manual transmission which are becoming harder to find. A coworker recommended North Bay Imports. I was a little nervous since I always bought new or certified from an Audi dealer. I may never buy a car any where else again and HIGHLY recommend them. The car was perfect and delivered with new tires and brakes all around. Financing was easy and the rate very competitive. Their selection is impressive and of very high quality. Everyone I dealt with was professional and friendly. The fixed price policy bothered me at first and I tried to negotiate but Jon held firm on his price. After seeing the car and the delivered condition I fully understand his price and I feel I got a lot of car for the money.
Consumer Review
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
5
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4. In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
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Used
$24,900 40,702 mi.

2016 Audi Q5 2.0T Premium Plus

Great Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • CARFAX Report
Northampton Volkswagen
() -
(413) 776-1148
4.9 (622 reviews)
12 mi. from 01013
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Dealer Review
Professional, Courteous and Competent!
by Craig C. Amherst, MA from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (622 reviews)
I have had many interactions with car dealerships over the years and for the most part, I have not had too many regrets. However, when a dealer exceeds my expectations as was the case with respect to this dealership, it leaves a positive impression in my mind. Grant Goodwin has been in car business sales for many years and I have complete faith in his professionalism and fairness. He found the car (2017 Volkswagen Tiguan) my wife was looking for and we went with his recommendation to take a look. The dealerships slogan is "your going to love it" and they certainly live up to that motto. The transaction, negotiations and support staff across the board do their job...and they do it well!
Consumer Review
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
5
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
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Used
$27,991 17,383 mi.

2016 Audi Q5 2.0T Premium Plus

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Mercedes-Benz of Springfield
() -
(888) 386-6265
5 (23 reviews)
3 mi. from 01013
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Dealer Review
Superior Service from Quality Brand
by Zikazaka Auto from East Longmeadow Ma.
December 3, 2018
5 5 5 5 5 5 (23 reviews)
Needed to get my car checked as engine light was on. Snowy morning arrived early and service team was there with smiles and good morning greetings. Explained situation, checked Warranty, processed paperwork in limited time. Car pulled right in to get serviced. Service agent was Scott S., was very informative and explained what the process is with car and showed me around the facility and showed where the waiting area was. I must say the coffee was awesome...need to find out what kind of coffee it was. Every person who walked by area greeted me and asked if I am ok. Was very nice! I met so many wonderful people sorry to forget all your names. After time I was told what needs to be done and the time it will take. They responded with a loan car so I can get something to eat and take care of some personal business. They communicate via text or email which I thought was great. Also creates a customer relationship with Service agent! Thanks Scott! Great job all around. Clean facility! Professional Feeling Brand Focused and Served. This is why they are Mercedes Benz. Very hospitable! Great communication. Provided options! As far as questions regarding car...If they don’t know they will find someone who does know. This is a huge key to success in any business, as not only are you getting the customer the answer but the employee that didn’t know...does now. ¿ Smiles really help set the comfort zone being in a good place. Car details were explained. Provided contact info! Got myself a cool hat and was on my way! Said see you soon...but not too soon...I hope they understood...lol ¿ Thank you! Danke schön! Rolf J Weithofer PS let me know if you will be showing German World Cup Games
Consumer Review
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
5
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
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Used
$28,800 23,709 mi.

2014 Audi Q5 3.0 TDI Premium Plus

Good Deal
  • Ext. Color: Other
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Northampton Volkswagen
() -
(413) 776-1148
4.9 (622 reviews)
12 mi. from 01013
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Dealer Review
Great Experience
by LukeH from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (622 reviews)
I bought a used 2017 GTI through Grant, who is by far the most professional, forthright and genuinely friendly person from whom I've ever bought a car. I originally walked in being interested in a completely different car (used BMW), but wasn't so into it after taking it for a drive. I wasn't sure where to go from there, but, in no time and without being pushy at all, Grant got me into a car I'm now really excited about. Truly excellent and communicative the whole way through. This was an enjoyable and easy process, thanks to Grant and also to Greg, who handled the paperwork and was very helpful and easy to work with. From here on, I'm recommending these folks to anyone at any opportunity.
Consumer Review
Next Step Auto Sales
by Adam Z from Solon, Ohio
May 8, 2019
5
NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.
PRICE DROP
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Audi Certified
$24,055 $24,939 51,995 mi.

2016 Audi Q5 2.0T Premium

Good Deal
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Hoffman Audi of East Hartford
() -
(860) 254-4222
4.3 (94 reviews)
27 mi. from 01013
Authorized Audi Dealer
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Dealer Review
Oil consumption test
by James from West springfield ma
December 3, 2018
5 5 5 5 5 4.3 (94 reviews)
I came in to get a oil consumption test on my 2011 Audi A4. The service department was great they scheduled me a loaner for a day and contacted me as soon as my car was done. Highly recommended dealership!!
Consumer Review
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
4
New 2016 Audi Q5 TDI Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix". The vehicle is very refined and has lot's of power. It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag. Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
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Used
$27,500 37,777 mi.

2016 Audi Q5 2.0T Premium Plus

Good Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Hoffman Audi of East Hartford
() -
(860) 331-8493
4.3 (94 reviews)
27 mi. from 01013
Authorized Audi Dealer
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Dealer Review
Recall and alignment
by Rob Rome from Granby CT
December 3, 2018
5 5 5 5 5 4.3 (94 reviews)
Rocky got us right in for our air bag recall and helped us out by getting us right in for an alignment needed to get our Audi through an inspection. We had 5 cars totaled from a hail storm and Rocky helped us out by gatting us in so our car would get through inspection and back on the road. Mechanics are great as well.
Consumer Review
My 2nd Audi car. Love it!
by josiepro from Elk Grove, CA
March 30, 2018
5
Awesome car! Most reliable and has all the features you need. Smooth ride and great performance. Outside look is beautiful. Fast and safe. Luxury SUV!
See all 33 photos
Used
$27,491 27,007 mi.

2016 Audi Q5 2.0T Premium Plus

Good Deal
  • Ext. Color: Blue
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Mercedes-Benz of Springfield
() -
(888) 386-6265
5 (23 reviews)
3 mi. from 01013
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Dealer Review
Mercedes Benz of Springfield
by Aaron Meunier from Northampton
November 6, 2018
5 5 5 5 5 5 (23 reviews)
I think they were great, and I can win $100!!! I honestly think they try hard, maybe too hard for cars that look great but work like crap. But other than that they're great!
Consumer Review
Best SUV I've owned.
by josiepro from Elk Grove, CA
March 20, 2018
5
My 3rd SUV in the past 15 years. I Love this SUV the best. Very stylish, smooth ride and have all the features I need.
See all 20 photos
Used
$33,960 25,127 mi.

2017 Audi Q5 3.0T Premium Plus

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(860) 331-8523
3.7 (1352 reviews)
Online seller
Check Availability
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
5 5 5 5 5 3.7 (1352 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
Consumer Review
The best car
by Akon123 from Las vegas nv
November 13, 2018
5
Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w
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Used
$29,530 23,131 mi.

2016 Audi Q5 Premium Plus

Great Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
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(860) 331-8523
3.7 (1352 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Wonderful experience
by Beatz12 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1352 reviews)
I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!
Consumer Review
Best and reliable car I’ve ever owned!!
by Jackie from Inwood, WV
December 15, 2017
5
This car is super comfortable on the inside and super sleek on the outside. I get excited every morning to wake up and drive it!
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Used
$32,940 18,621 mi.

2016 Audi Q5 Premium Plus

Good Deal
HOT CAR
  • Ext. Color: Blue
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(860) 331-8523
3.7 (1352 reviews)
Online seller
Check Availability
Call
Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Pleasant Experience
by BobbyR1010 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1352 reviews)
I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.
Consumer Review
Beautiful drive
by 2ch10e from OR
December 14, 2017
4
The best thing of many good qualities is the ease of driving. I have never been so comfortable behind the wheel.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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