Thank you for making the purchase a great experience, Tina was kind and courteous and make you feel important, i m pleased by her service. Thank you.
Also Fay on the finances, very professional and knowledgeable. She made sure I was satisfied of the all experience and made sure I was covered by the important warranty for the car.
Q5 is the best vehicle
by Judy from PEORIA
November 15, 2018
This vehicle meets exceeds all expectations as we test drove several names prior to our decision to purchase the Audi Q5 this is the only vehicle that we went back to. As we had two 2012s and in 2015 we traded for two 2015s
There is a reason BH Audi is the #1 volume dealership. Great service from Christie in expediting our sales experience considering we had little time to get things done. Many thanks to Juan Maldonado, Sales Manager for helping us with our lease. BH Audi is a class operation the follow up and service is excellent.
by CNWood from Inglewood
July 1, 2018
I just bought my Q5 and I was so excited to drive it home. I felt like I did when I was 16 and had just gotten my driver's license. It was a thrilling ride... very fast and great features.
Great facility they have off the 10 freeway. They have 55 Service Bays... Not as convenient as the dealership, but they give you a loaner Audi which I loved. I have had some bad service advisors (one who is still employed by them - stay away from Reza) in the past but Carlos was VERY GOOD.
Audi Q5 Fun To Drive
by tshrtkng from Massapequa, NY
May 4, 2018
Fun car has various modes of driving. Sport is exciting, Going on a long trip choose comfort.
Great Gas mileage and luxury too. this is a great vehicle for a couple or small family. If you need more room look at the Q7.
Yesterday I purchased my 2nd Audi from Michael Tesh at Audi Beverly Hills and the experience was nothing short of EXCELLENT! They have always provided me with the BEST pricing and service. I was in and out within an hour and my new car was waiting there for me clean and ready to go. I LOVE doing business with them and will highly recommend them to EVERYONE I know :)
Service department is superior. George Chala handled my situation perfectly and the entire department was friendly and polite. We have been very happy dealing with Beverly Hills Audi in particular, as opposed to other dealers in the area. Big difference.
I just purchased an audi from Farhad Douroudian, at Audi of Beverly Hills and it was the best automobile buying experience I have ever had.
Farhad, was informative, very fair, pleasant and extremely easy to work with. If you want to be treated with the highest level of customer service, and you're in the market for an audi...you're first stop must be with Farhad..and the rest of the amazing team at Audi of Beverly Hills.
I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, email@example.com late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
Best SUV on the market
by PerryN from Park City, UT
June 26, 2018
Our Audi Q5 TDi is a superb vehicle that does everything well. Tremendous power, excellent MPG, great handling, big cargo capacity, safety and towing ability combine to make this the ideal vehicle for our needs.
After searching for a certified Audi all over So- Cal, I came across Audi of Santa Monica. It took just a few clicks to get to know the car I was interested in, via- email. Selena is your go to internet sales manager, she was friendly and forward. I scheduled a test drive and liked the car.
My midnight blue
by firstname.lastname@example.org from Philadelphia
May 23, 2018
This car met every single need I've ever dreamt of. I drove miles for the color, alone. Brought it from Yonkers, NY. That team made it happen. Thanks Anthony and team!!!
ZAREH PLOOZIAN made my buying experience quick, and easy. He kept in contact with me all throughout the shopping experience, including keeping in touch after my purchase. Zareh is very friendly and extremely knowledgeable on all of the cars and what the dealership has to offer. I recommend Zareh to everyone I know!!
by AG from Houston
April 27, 2018
Absolutely love this vehicle. Drives like a car. Smooth ride, fast, great sound system. Have had sooo many compliments already and just bought it today.
It was a great experience leasing a new car here. Your in good hands and awesome deals with the help of Elena (sales representative) and the manager, Ed. Your going home with a smile on your face enjoying your new car.
Loaner was available with my appointment, car was ready when promised, work was performed under warranty. All staff was customer oriented and efficient. I would recommend Santa Monica Audi for sales and service
Tammy helped me out when my car was totaled. Got me into a loaner/rental with no hassles. Found a great car I wanted at a very fair price. Steve was very helpful explaining the functionalities of the car. Ash got me into the finance queue and the financing was done within an hour. The A6 prestige drives like a dream and I'm a very happy owner. This is the 2nd car I bought from Santa Monica Audi this year. They do take great care of their customers.
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