Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
Was skeptical to drive 100+ miles to buy a vehicle but no regrets, everybody was really nice and very friendly. Michael Redd, our sales guy was awesome, professional and not pushy. He made sure we got the Q7 we wanted! He answered my numerous calls promptly before and after the sale. Highly recommended. A great asset to the Audi family.
Fantastic customer service, transparency and effort
by Ronzino F. from DealerRater.com
December 4, 2018
Audi of Dallas was an exemplary experience. Brett and Rick moved quickly, efficiently and transparently to meet my goal and timeline. I was quite surprised and could not be happier with the experience. I am certain I will buy from Audi of Dallas again, as well as refer people frequently.
They really treat their customers with compassion. The service was awesome. They listen to what I really needed and I left the dealership with a brand new car that was impossible for me to get at other dealerships.
Very pleased with purchase and the professional enviroment and treatment of the sales staff. I was especially pleased with my salesman Ali Hussain and the complete sales experience. I would recommend Mr. Ali Hussain to all of my friends that would be looking for a vehicle.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Our journey of searching for a used Audi Q5 began more than 3 months ago. Our 1st experience was w/ Robert who helped my wife and I on the 2012 Audi Q7. Although it didn't work out, our experience was nothing short of amazing and the right at-home feeling.
Fast forward to 3 1/2 months later on June 9th, destiny brought us back to Audi Grapevine from a completely unexpected plan. We were on the way to another dealership to close out a deal w/ BMW X3, we stopped by Audi Grapevine to check out a new positing for an 2012 Audi Q5 without much expectations.
Vincent stepped in and created the best memorable experience for us. This Audi Q5 is a Prestige package that offers all the features we've been looking for. He enthusiastically showed us all how these features, MMI for example, work. He was also extremely friendly answering all the questions we had and reached out to Jameson, his manager, for additional information. Finally, he coordinated w/ the service department to clean the exterior and interior of the car like new b4 handing the keys to us.
We've been extremely happy w/ our 2012 Audi Q5 car. Our dream car could not have happened without Vincent's enthusiasm and Jameson's willingness to work w/ us. You guys rock!!!
Thanks so much for bringing our Audi Q5 wish come true,
We had an easy buying experience and there where a large variety of Jeep Cherokees to choose from. I would recommend this dealership for a 1 owner quality used vehicle. Our questions where answered and we never felt pressured to purchase. David was very helpful and knowledgeable.
had the specific auto i was looking for, made offer to salesman david renfro, test drove car, old car was appraised, came back with counter offer,deal was done, no hard sale, trips back and forth like normal dealerships. completed arrangements, on my way in very short time. this dealership is what you would like all dealers to be. don't be afraid to check them out.
David Renfro the salesman and Rene Hernandez were awesome! I came in prequalified and showed David exactly what I wanted and terms. He made everything happen right away, these guys have completely changed how I view dealerships. They couldn???t have made it any smoother for me. Will definitely recommend and shop here in the future.
This was my first car buying experience, so naturally, I had lots of questions. They were so helpful and patient with me. Never, at any time, did I feel pressured to make a decision. They wanted to make sure I loved what I bought, and I do!! They took time to show me everything I needed to know and explained in full detail so I was able to understand fully. 10/10 recommend you go there whether you be a first time buyer or it???s your 12th vehicle. Thanks again guys! Loving my new ride!!
Top notch, hi end dealership. My salesman Kenneth answered all questions and really made me and my wife feel at home. He took the time to answer all questions and let us test drive as many cars as we wanted with no hesitations. I really believed he wanted is to leave very satisfied. This is the reason I am and will continue to be a repeat customer.
Everyone they're treated me with the utmost respect very professional wonderful atmosphere very courteous communication was top-notch would highly recommend and Justin was fabulous. Delilah was very sweet and very professional.
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