This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
Commented on my experience at Weeks preowned yesterday but had to add what a pleasure it was to deal with Derek Smith, Wayne Meda, and Dexter from finance. No pressure sales team and very attentive to detail. Love my 2014 S8 so far. Thanks again to everyone
I would like to take this opportunity to share the wonderful car buying experience I have ever had over the many years I've been buying cars. Lisa Crawford, my sales representative, was amazing! She was so efficient, thoughtful and nice. I can"t say enough good things about Lisa! I also had a great experience with Dexter John when it came to signing all of the paper work and listening to the comprehensive information concerning the warranties and purchasing of my automobile. Dexter also was efficient, informative and very nice. I would highly recommend using Weeks Pre-Owned when buying your car! I will be a repeat customer the next time I want to buy my car! Sincerely, Debra Carbone
Derek Smith was wonderful to deal with in selecting and trying out the car. Very knowledgeable and friendly - a really great guy. And the same for Dexter John in working with me on the financial side: we went over everything in great detail and actually enjoyed the process. I???m delighted with the car I purchased and with how the whole transaction was handled.
My sales agent Felipe was knowledgeable and extremely helpful , as indeed were all the staff I interacted with .An all round enjoyable experience .Great atmosphere and choice of vehicles.I also found the interactive website helpful before my visit.Many Thanks I am enjoying my new Vehicle.
Everything was great start to finish. Rep was very patient and able to answer all our questions. Didn't take that long as well to select and take out new ride home. Would recommend highly and would go back for future purchases without a doubt! They have great deals all year round.
I came here to purchase a used Lexus rx350. Working with Frank was a great experience. Easy going, laid back and down to earth One of the best sales associates I have dealt with. Buying process from test drive to purchase was painless and easy. They even let me take the car to lexus down the road for an inspection(at my cost of course). Can't say enough of the buying experience here with Frank. A+.
Just bought my 4th Audi form Mark Vizvary of Audi of Fairfield. I was replacing an old Lexus for my son. Got a CPO A3. Pricing for both the new one and the trade in were both right on blue book and minimal back and forth to get the price point I wanted. Overall another smooth and enjoyable experience. Thank you Mark!
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
This was the easiest and most professional experience of all
by FrAnDi53# from DealerRater.com
November 3, 2018
My salesman, Jason Spencer to me is what Audi Hawthorne stands for. Intergrity and service. It's not a slap on the back type of dealership. This is an all in place where from sales to service you are appreciated for not only buying but serviceing the vehicle as well. I am enjoying my experience and will pass it on to others who are looking for an Audi.
In leasing our fourth Audi, we chose this newer dealership, Hawthorne Audi, and the experience proved to be really pleasurable and easy. Rafael Rosario, our salesman, was knowledgeable and honest in his dealing with us. He handled the transaction smoothly, guiding us through the process and helping us select a great Q5. He was easy to reach by email or phone and always responded quickly to needs. Today we also met Sebastian Sanchez whose job it was to go over the functions of the vehicle and he was terrific...an organized "teacher" of high tech vehicles! Paola Posada, the finance rep that met with us, was so easy to work with, never pressuring us to buy what we did not feel we wanted. Thank you all. Hawthorne Audi in a beautiful modern new building is worth visiting.
We finally found a place that we can trust buying a car. Our experience with Rafael Rosario was a great one and the Audi Hawthorne team was welcoming and helpful. Thank you again for our vehicle and making us happy 😊 I would recommend checking out Audi Hawthorne.
Rafael is amazing! We bought a Q7 from him this summer and then went right back to buy an A5 3 months later! he is honest and works hard to make sure his customers are happy! We received a very competitive price right from the start without having to play games. We walked in to test drive the car and left with one 2 hours later!
In need of a replacement for my expiring lease, my wife and I returned to Audi Hawthorne having purchased our first Audi 4 months prior. We compared 2 models, test drove our preferred model, negotiated, financed, purchased and drove away - 3 hours from start to finish. Great experience!
When into buying a used car, Rafael asked me a bunch of questions. After show me what I asked for a used Q5. Thought about buying a brand new Q3. But then Rafael asked about my family my kids and said I have the perfect car. And it was a brand new Q5
I purchased a used 2018 A4 Black Optics from Ian a month ago and the experience was exceptional. I purchased the car over the phone and flew in and drove it home. The car was as described and I am very happy with it.
My husband and I were very happy with our experience at New Country Audi. This was our second Q5 lease through New Country and Nikki Marconi worked very hard to get us what we wanted. Nikki was very patient and flexible. I would highly recommend New Country.
Buying the car was a great process end to end. Now we expect that customer service and support remains the same during all the lease period too :)
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