Bought a used car. Came from out of town and drive 100 miles to dealer location. Everything went well with the purchase. Financing agent explain all the details of the sale. We felt no pressure and was dealt with honestly.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Had an appointment with v at 6pm but got there late she waited for me she had the car read up front went on quick test drive I was hesitant at the beginning since it was dark and I was buy a dark color car but after agreeing on the numbers I bought the car it’s been 3 months now I love my car and no surprises thank u V and thank u M sport motors definitely will be back for my next car
The staff were all very helpful. I was planning on just staying there while they worked on my car, however they couldn't guarantee the time it would be complete so they offered for me to take a Lyft to my office and provided a link to use on the return. I had left something in my car that I needed and they were quick to retrieve it for me. I had bought a cell phone holder that needed installation on my dash vents and they were very helpful helping me to install it.
I worked with Tenzin, Andrei, Eric, and Wayne. They are professional. Tenzin provides me with clear and reasonable quote. Within less than 30 minutes, we have a deal. Eric helped me with test driving and walked me through the car in detail. Wayne is the most helpful finance guy I???ve ever met in a dealer. Overall, it???s a very good experience.
I have bought 4 cars in the last 3 years and every experience has been great . All the folks including the managers are very helpful in determining what you need and how you u can get it. Zabi is awesome. I highly recommend him and the dealership. They always taken care of me well, no matter what the situation was, if I was buying the car or dealing with a flat tire .
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