From start to finish, the whole car buying experience was seamless, especially coming from out-of-state to purchase a new VW. The entire team at Mastria VW was polite, attentive, knowledgeable and very easy to work with. Will definitely come back to them for the next car!
Makes buying a car easy! No gimmicks, no hassle. This is our second time buying from Bourne and I am sure we will be back for a third someday.
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
New 2016 Audi Q5 TDI
Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix".
The vehicle is very refined and has lot's of power.
It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag.
Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
Overall everything went pretty smoothly. The price was in fair market range, which was a relief to not have to worry about haggling. I asked to have the dealership decal removed before pickup, which was not done. However, Greg brought it down to the shop and had it taken care of immediately once I pointed it out. They were extremely helpful by holding my car until after I returned from a week of travel (purchase completed beforehand, of course), which saved me a lot of potential headache before my trip. I marked 1-star off for friendliness because, on all 3 occasions I was at the dealership, there was unprofessional (either personal or internal business) discussions at the front desk. Nothing obscene, just not something I need to hear. If you need to reprimand an employee, don't do it with a queue of customers in front of them. As far as the car, everything seems to be in good working order. I have not put too many miles on it yet, but I anticipate it continuing to be a good purchase.
Best SUV I've owned.
by josiepro from Elk Grove, CA
March 20, 2018
My 3rd SUV in the past 15 years. I Love this SUV the best. Very stylish, smooth ride and have all the features I need.
I have been looking for a particular pre owned car for two months. Mostly big franchise new car dealers who also sell used vehicles. I was somewhat hesitant to look at vehicles from a pre owned only dealer. I had no real reason just my incorrect way of thinking. Automax of Attleboro was a pleasant surprise. Great inventory and some very fair pricing. They had the car I wanted and priced it where I needed to be and were also fair on my trade. Leo did a great job and was honest. Robert in finance is right out of central casting and got he job done for me. Very good experience and recommend them highly if you are in the market for a quality pre owned vehicle.
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
These guys were great. I was a little apprehensive at first about working with a used car dealer, but they had the specific vehicle I was looking for. Wesley and John were very helpful and friendly, with no hard sell. They gave me a fair offer for my trade, and the vehicle I purchased is in excellent condition. I’m very pleased with this dealership and the transaction. I will definitely check them out again when I need to replace my next vehicle, and I recommend them.
I was buried deep in negative equity and had expensive repairs to get back on the road, I was in a bad way. Shawn was able to help me out tremendously by getting me into a brand new car with almost nothing out of pocket and my monthly payments only went up a couple of bucks. Outstanding! I can???t thank Shawn, his sales manager Jon, and the finance director Tom enough for how helpful they were on such short notice. A truly exceptional experience.
My 2nd Audi car. Love it!
by josiepro from Elk Grove, CA
March 30, 2018
Awesome car! Most reliable and has all the features you need. Smooth ride and great performance. Outside look is beautiful. Fast and safe. Luxury SUV!
I just leased a 2018 Audi......The car is amazing and so enjoyable to drive. Not only did I receive a beautiful car, the experience of purchasing it was stress free. The gentleman that assisted me is RODNEY at Inskip Audi. He is extremely knowledgeable about his products and enjoyable to work with. He is very dedicated to his craft and expertise. This is the third Audi I purchased with Rodney. He is a great asset to the Inskip institution.
by 2ch10e from OR
December 14, 2017
The best thing of many good qualities is the ease of driving. I have never been so comfortable behind the wheel.
I had an incredible experience with the team at Audi Warwick. Throughout the process of leasing a Q5, Kevin Machado was very responsive, knowledgable and professional - and went above-and-beyond to ensure a smooth, hassle-free transaction. After speaking with a few Audi dealerships in the tristate area, I would highly recommend Audi Warwick (and Kevin) over the others. A+++
Best car I've ever owned
by Jd from Boston, MA
December 13, 2017
I've owned over 30 cars, mostly luxury and this is by far the best overall car/SUV. Quiet, fast, incredible craftsmanship and a blast to drive. Waite to review this car but after a year and a half and 35,000 miles (knocks on head) no problems!! Highly recommend this vehicle!!
We did several test drives in the area with different makes and models. Our last stop was at Warwick/Audi and had the pleasure to work with Rodney. Admittedly, we were very impressed with the 2017 A3 handling and comfort, but it was Rodney's knowledge and professionalism that erased any reservations we had to purchase a vehicle. We recommend this place and Rodney if you are thinking of purchasing a new Audi. Thanks again!!
Woderful car. Loved this.
by Shiva from grand rapids, mi
September 17, 2017
Wonderful car! Excellent experience while you driving, its very smooth. Besides Pros, cons are No touch screen and no remote start in this car Make.
Jason Burley and Rodney Girouard of Audi Warwick have provided my family and friends with the best car buying experience we have ever had. No haggle, straight forward customer care, knowing the product well, a great laid back environment where all the employees seem genuinely happy to be there. I would be remiss to not mention how on top of things the service department is, Mike (red hair) really knows the cars, typical problems, level sets real expectations. I also appreciate that Audi Warwick promotes from within, the service manager having been a former service representative. We are considering making our second car another Audi based on the positive/warming experience we receive every time time we deal with sales or service. Thanks for all you do Jason, Rodney, Mike and the Audi Warwick team. -Mike Gormley
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
We had a great experience at Boston Foreign Motor...and Bobby was a very helpful salesperson. He was knowledgeable about the Audi Q5....which was important to us as we had previously only bought Mercedes. Bobby stayed true to his word and helped us get the windshield fixed, after we drove the car off the lot. Very trustworthy. I would buy another car from him.
I visited Audi Natick late in the afternoon and next day I had all my papers done! Really fast, polite people and they answered all my questions. I would love to go again. Peter Nett is really good at his job, and he is also passionate about cars, that helps a lot. He helped me with everything and he was really honest.
I purchased a used 2017 VW Touareg Executive from this dealer in November 2018 and I have to say it was the best car buying experience ever. My sales Rep Sky Tang was very professional and treated me with respect. I went to Audi Natick to buy that specific Touareg that I saw advertised. Sky had the car ready for the test drive and was prepared to answer all my questions. She explained Audi's pricing policy, warranty, etc. and then we discussed my trade. After a couple of short discussions with her supervisor we settled on the fair value of my trade and the deal was done.
Went in looking at the Q7. Worked with Sky Tang who was excellent. She worked as an advocate for what I needed and made the deal happen. She took me through the features of my car when I picked it up and made sure that all of my questions were answered. If you need an Audi....Audi of Natick is a great place and if you are lucky enough to work with Sky Tang...you will have an even better experience.
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