Great customer experience
November 6, 2018
Purchased a used 2015 audi q5 3.0t from Audi at Devon in December 2017. The overall car buying experience was fantastic. Jeff Haddad was extremely helpful, knowledgable and a pleasure to work with. He helped point me in the right direction of the SUV model (q5 vs q7) that best suited my driving style, and also shared useful insights about the car buying process and important things to consider, before pulling the trigger. It was an easy, no pressure, car buying experience (unlike others I've experienced from other dealerships). The test drive was fun, too. He listened, was very patient and offered valuable information & advice to make the right decision. After doing some homework on pricing, I shared with Jeff what i wanted to pay, based on fair market comparison for the q5, and also what I wanted for my trade-in. He was very reasonable, fair and honest when negotiating, and felt good about the deal (no buyer's remorse). The best part was the VIP service and flexibility with the timeline I was working with. I highly recommend working with Jeff Haddad at Audi Devon!