Used 2020 Audi Q5 for Sale in Livermore, CA

Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉

Its my 3rd time buying a car and I have to say, this is the most transparent experience I ever had. Payment after tax is clearly given, negotiation is quick, reasonable, and transparent; the document signing process takes just minutes, no push on buying additional unnecessary warranty stuff.. compared to my first 2 dealership (2012, 2015), it would be heaven and xxxx i would say.

I bought a 2018 Audi Q7 3.0T loaded premium plus last year with help from Mariatu and Joseph (manager) hours before my flight so I could surprise my wife for our 5 year wedding anniversary. Audi Q7s were selling before they even hit the showroom at the time. And this particular trim was super rare at the time, and ordering one meant a 3 month wait. Mariatu and Joseph not only held the vehicle for me the day before as sold, while it was still in the warehouse, even though I did not pay or sign anything, talk about trust! They made the entire transaction painless and breezy with a hard stop at noon, so I could go on my business trip worry free and have my wife and kid go home with a brand new Q7. No crazy price haggling, no attitude, most pleasant car purchase ever.

I had the pleasure of working with Tenzin on the purchase of my vehicle. I first inquired over the internet and Tenzin was quick to respond. I really appreciated his straight forward approach, willingness to help me find a car in a short time frame, and timely responses to all my emails. It was such a time saver to have done everything via email since I don't live near the dealership. When I got to the dealer to actually purchase the car, Tenzin made sure the process was painless and efficient. Even though the original car I wanted wasn't available anymore, he found me a great alternate at a fair price. Overall, I would recommend friends and family to work with Tenzin. He wasn't overly pushy and kept to one form of communication (other dealers would call, text, and email me several times a day which was annoying since I have a day job). A very straight forward and honest person! I also worked with Andrei once I arrived at the dealership, who went over all the paperwork with me. He answered all my random questions and made sure the paperwork process was easy since it's not the most fun part when buying a new car. I dealt with another employee (I forgot his name - so sorry!) but this gentleman was the one who walked through my car and showed me how to use all the different features. He was very kind and patience. Overall, this had to be one of the best car buying experiences. I was at the dealership for 2 hours, which I thought was not bad at all. I thought I would be there for 3-4 hours. Everyone was really nice. I would highly recommend Audi Stevens Creek to others!

Audi Stevens Creek is absolute the top choice if you are searching for your next vehicle. I am glad to purchased my A5 from them. Not only they have a gigantic fleet to choose from, they also have the most sincere and efficient people! Here are some of the characteristics of them. 1, top expierence and knowledge to help choose your car. 2, prompt reaction to arrange test driving. 3, detail-oriented consultation. 4, confidence in Audi brand, yet very objective comment over competitors. This is a big bonus! I would definitely recommend them to my friends!

I am a very happy returning customer to this outstanding dealership I just swapped my old Q5 TDI with a new Q7 TDI after a sincere advise from Andrei Smith to consider getting into a New TDI again I love Audi TDI technology and what it offers in economic consumption, power and cleaner technology but the best part is buying it through a very thoughtful, professional sales team: Andrei Smith and Tenzin Soepa Audi Stevens Creek sales team was awesome in communicating sincerely and truly like best friends putting our needs first and in details explaining and comparing our 2 best options I ended up buying a New 2015 Q7 TDI that had it's emission modified to comply with EPA and was offered for sale way below market price I have to mention also their Financial department Wayne Wallace a true sincere and a smart and kind person who went out of his way and called me early Sunday morning after I purchased the car to give me even a better deal and the best warranty and car care programs possible to match my family needs Thank you all very much Stevens Creek Audi!! You are simply the Best I mean it with great pleasure

typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected great job otherwise!

Extremely happy with the warmth and attention of the staff. They made me feel like my work is being the only priority for them. Very well organized and systematic process. Looking forward to visiting again for my future needs of car services or purchases.

I was there for the break pads replacement. Deanna helped me with it. Shes very nice and patient. Overall it was a great experience. Definitely five stars!

My mom and I were in the market to purchase a vehicle for my Dad who commutes about 200 miles a day . We weren't really sure what we were looking for but Geno (the salesman) pointed us towards the right direction ! All it took was a Hello and he immediately put us in the right car . We ended up purchasing a 2015 Certified Golf TDI , we were skeptical at first because of the whole Diesel Gate incident but Geno made sure we had nothing to worry about . He owned a TDI himself! He was honest and very well informed . He showed us every little feature and even helped us when the Def Fluid light turned on a few weeks after purchase . We are happily getting 46 MPG cruising at 80mph!

I contacted the dealership by phone a few days ago, and was lucky enough to have Tyler answer! He was fantastic, he checked in with me the following day by phone to see if I had any questions before making the drive out to the dealership (I live 2 hours away). When I arrived, he was ready for me, super friendly and helpful, and overall just really awesome to work with. After a long process of test driving, trading in my old car, and filling out paperwork, we then got connected with Jana in finance and she was a ray of sunshine, really fast and knowledgeable, and super friendly. though it was late and we were tired, she made the finance part very seamless and painless. Over all, everyone was great and we???re patient and nice to our cranky toddler!!! Thanks to the whole Audi of Stevens Creek team, for a great experience!

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

My family and I had an excellent experience at Concord Mazda. Marie A. was very knowledgeable about the two cars we were deciding between. When it came to testing out the CX-9, she was very patient with our crying infant and energetic boy. She sold us when she sat in the middle to play with and calm them during our test drive. Marie was patient with our decision making and she even picked me up from the Bart station when I came in to close the deal. Marie was also very responsive over email and text. The paperwork was straightforward and I enjoyed meeting Bumi, their finance director. I also had a chance to swing by service and parts - everyone I met seemed to be happy and it was clear that they all knew each other like one big family. The sales lot is small so I would recommend contacting them before you go so the cars you want to see are brought out. They are constructing a new sales lot. I definitely recommend Concord Mazda!

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

aside from having to wait several days to get my car into service (over the thanksgiving long weekend), everything else went smoothly. scot and the service team at towne ford are always friendly, helpful, and professional. i also appreciate that they treat a middle-aged woman with respect - that i DO know what i'm talking about when i talk about my car and what's wrong with it! wish i'd done that motor mount years ago (when you first recommended it) the ride is so much better AND my music sounds fantastic!! thanks again for putting my 2000 ford focus right.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

BMW of Fremont is more like your "neighborhood mechanic" than a traditional dealership (but in a GOOD way). They went over my vehicle and even things I suggested that might need to be serviced/replaced, they came back with an honest response "we don't believe that's necessary", rather than the typical experience where you go in for an oil change and come out with a list of 20 "repairs" you didn't know you needed at a horrendous price. They treat you like you'd treat you: honest, fair prices, and only recommend the truly necessary work, rather than pad the bottom line with unnecessary "inspections and preventative maintenance". I can respect that, and so should you.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again