Used 2020 Audi Q5 for Sale in San Rafael, CA

Not Priced 12 mi.

2020 Audi Q5 45 Prestige

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Palo Alto Review

Audi of Palo Alto - Service Dept

by Paulb from DealerRater.com

December 3, 2018

4.6 (2001 reviews)

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

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Not Priced 14 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Palo Alto Review

Professsional customer focused first service on my new Audi

by howardsim from DealerRater.com

December 3, 2018

4.6 (2001 reviews)

This was my first time utilizing the service center of this dealership. I was overall impressed with the professionalism and efficiency. It???s important to note that the visit was for a basic warranty maintenance check, so not challenging in terms of priblem solving, etc. I was impressed with the small customer focused touches that make a difference- such as offering bottled water and calling Uber???s for transportation during the service time The only area for improvement (I???d take off just 1/2 Star) is the return transportation. The service rep texted letting me know my car was ready and asking for my address to transport me back. I replied immediately, and advised that my phone was about to die, but heard nothing for 20 minutes so called my own Uber back. If this is the mechanism for customer transportation, the response should be timely. Otherwise everything was great!

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Not Priced 13 mi.

2020 Audi Q5 45 Prestige

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Palo Alto Review

Luan Nguyen is a good and professional sales person

by ron8hu from DealerRater.com

December 3, 2018

4.6 (2001 reviews)

I bought an Audi Q7 one 10/28/2018. Luan patiently and friendly explained Q7's features and functions for me. I went through Costco Auto Purchase program. The price negotiation was very smooth. I was able to set a price, make a decision, go through the finance program, etc smoothly and quickly. In about 2 hours, I was able to drive a new Audi Q7 home.

Not Priced 12 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Palo Alto Review

Great Experience at Palo Alto Audi w/ Paola

by MTMORRIS007 from DealerRater.com

December 3, 2018

4.6 (2001 reviews)

I came into Palo Alto Audi looking for an A4. I had a specific set of specifications I was looking for; and I knew there were a few cars on the lot based on my online research. Paola and I sat down to discuss what I was looking for. There was (1) specific car that I was very interested in. I was able to do a test drive and then talk about cost. This was a simple conversation where I was able to get the car down the price I wanted within a very short amount of time. This, im telling you, was a very good experience and I am happy I made my way to Palo Alto over a few other dealerships. Moving on...I was able to get all my paper work done quickly while the car was being detailed (dang, all my windows were covered in streaks)! *I think this could be taken up with the detail team I was then on the road as a very happy customer. Thanks a lot for all your help!! Truly appreciate it. 5-star

Not Priced 14 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Silver
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Palo Alto Review

Excellent commitment to doing the job right

by Adamczykd from DealerRater.com

December 3, 2018

4.6 (2001 reviews)

Very pleased with PaloAlto AUDI service. I discovered a small leak from transmission area. I was given an immediate appointment,and Service Rep Addib signed me in quickly and gave me a loaner car (all in about 10-15 minutes!). He texted me with progress reports, and when I later needed to retrieve some stuff from my car he showed me what the service guys were doing. Apparently a bad seal. Transmission was removed and replaced(original one sent to Germany for analysis). Everything good now! I appreciated the service, the loaner car, the respect , the communication, and the commitment to excellence. Thank you.

Not Priced 13 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: White
Int. Color: Brown
Transmission: Automatic
Drivetrain: AWD

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Audi Palo Alto Review

No Hassle, Low Pressure, Good Cust Service, Great followup

by PWAGLE from DealerRater.com

December 3, 2018

4.6 (2001 reviews)

This was my first experience with Audi Palo Alto. Went a couple of months ago, when Luan gave a test drive on A3, Q3, and Q5. There was no pressure to purchase that day, and he promptly emailed us all the information on various options that we had asked for. Went last week again to see whether they had any good deals available. Luan had to leave, so he handed us over to Paola. Paola quickly zeroed in on the best possible Q5 that met and exceeded our requirements. It took us a while to negotiate as we were open to various financing and purchasing options. However, in the end, Paola could meet our reservation price that matched a great deal for a comparable car with all the features on Truecar. Overall, we though Paola did a great job given that it was her first ever sale (we came to know about it later on). Gino (Finance) initially provided us a very high rate for the upfront payment for service and the extended warranty, but then lowered the rates significantly that we found to be affordable. Our conversation with Gino was friendly, and we were overall happy that we got a good deal at a reasonable price. Paola followed up last weekend and arranged for us to have a tutorial with Javier. Javier was very cooperative and thorough when he walked me through all the basic and advanced features of the Q5. I learned quite a bit about how to operate multiple features of Q5 within 30 min or so. I have no hesitation whatsoever in recommending Audi Palo Alto dealership. I hope their service center is as good as the dealership.

Not Priced 12 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Blue
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Palo Alto Review

First Time at Audi Palo Alto - Great Experience

by TerriA3 from DealerRater.com

December 3, 2018

4.6 (2001 reviews)

I recently took my Audi A3 convertible in for it's first service at Audi Palo Alto. John made the experience painless and the service was completed quickly. John arranged for a Lyft to drop me off at work and return me to the dealer when my car was done. Super cool! The waiting area was fully stocked with snacks and drinks and had a large TV so I wouldn't mind waiting here. Every staff member I interacted with smiled, greeted me and made me feel very welcome. I also own a BMW 328D and wish the I had the same experience with the BMW dealer in Mountain View!

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Not Priced 17 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Blue
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Palo Alto Review

Helpful, informative and no pressure

by FRANCKERNS from DealerRater.com

December 3, 2018

4.6 (2001 reviews)

Very easy shopping experience. I found two cars on line to test drive; scheduled an appointment and drove one home within three hours. Radek was very helpful, provided excellent information and instruction on the car's specs and technology. Was more about providing information than having to sale a car - very nice! Fahad helped with the financing, which we had to start after the normal close of business. He was also very helpful and crazy efficient, all while be a great conversationalist! Never had such an easy, non-salesy-pressure car buying experience. Great job guys -- thank you! Oh -- and love the car =)

Not Priced 6 mi.

2020 Audi Q5 Premium Plus

Ext. Color: Other
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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2020 Audi Q5 Premium Plus

Ext. Color: Blue
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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2020 Audi Q5 45 Premium

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Mentor Review

Great Experience

by ErieDean from Erie, PA

December 3, 2018

4.1 (53 reviews)

Had a great experience with a test drive of a new A6. Wound up having to make changes to the appointment time due to weather delays. All was handled without a problem. I felt that they were actually glad to see my wife and I. Waiting for resolution of VW diesel and will probably by a new Audi afterward.

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$48,500 -- mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Blue
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Mentor Review

Audi Of Mentor - Magna Elite for a reason.

by James McHugh from Mentor, OH

December 3, 2018

4.1 (53 reviews)

Bought my CPO Audi A6 Quattro from Audi of Mentor through both Matt Goryance & Jeff Ward roughly 30 days ago. The purchase experience was pleasurable and fast. Matt and Jeff took my situation and needs into account and made it a personalized experience. I look forward to working with these two and/or members of their team in the future! Fast forward 30 some days - due to some unfortunate circumstances at my home, my car required repair. I had the pleasure of working directly with Patrick Schudel who set me up with an awesome loaner (loaded Q5 Quattro) along with resolving my issues in an extremely timely, professional manner. My issues were resolved within 24hrs. Audi of Mentor went above and beyond to assist me from start to finish throughout both the sales & service processes. Many thanks to all !!!

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$45,000 -- mi.

2020 Audi Q5 45 Premium

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Mentor Review

by Sal Albanese from CONCORD TOWNSHIP

December 3, 2018

4.1 (53 reviews)

This dealership is Awesome .I've bought many cars and I have to say buying an Audi from Audi Mentor was pleasant and very satisfying..Dealing with Randy my sales person and Jeff the sales Manager was very easy and enjoyable.. Randy and Jeff were very professional to work with and I got all that wanted for the price I wanted and I'm very demanding when comes to buying a car. My daughter bought an A4 from Audi Mentor a few years ago and described her experience as her dad and that was "Awesome" Both Sales and Service..looking for an Audi ..Go see these guys. Oh! And I really love my new Q3.. I've owned 4 Infinities prior to this and I'm very happy I made the switch..

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$48,000 -- mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Blue
Int. Color: Brown
Transmission: Automatic
Drivetrain: AWD

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Audi Mentor Review

Steve Armstrong is Awesome!

by BrianD from Spartanburg, SC

December 3, 2018

4.1 (53 reviews)

We met with Steve to purchase an A4. Love the car, the dealership and Steve. It was a great experience all around. Highly recommended for any Audi purchase. First class!

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Not Priced 20 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Blue
Int. Color: Other
Transmission: Automatic
Drivetrain: AWD

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Audi Bethesda Review

My 2018 Audi Q5 Premium Plus

by DaveUSMC23 from DealerRater.com

December 3, 2018

4.9 (236 reviews)

Jacob Jay, you???re a xxxx of a guy. I was on the phone with him and 2 hours later I am driving out a brand new 2018 Audi Q5 Premium Plus. Mr. Jacob is straight shooter just like Myself. No running around (thank you rockville Audi), No weird numbers (thank you Rockville Audi) No forcing me to drop $7,500 to reach my monthly payment goal (thank you Rockville Audi). You gave a straing forward numbers and I told you that I have an eletronic check with an specific amount. YOU MADE IT HAPPEN! No BS, NO shenanigans, cut to the chase! That???s what I???m talk???n about! Keep up the great work and HAPPY HOLIDAYS TO ALL THE CREW OF BETHESDA AUDI!

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Not Priced 10 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Bethesda Review

Great experience.

by wicko from DealerRater.com

December 3, 2018

4.9 (236 reviews)

I have driven Audi's since 1970 (LS100) but have never experienced such capable, honest, and low-key salespersons as I found at Audi of Bethesda, Jacob Jay and "Chad" in particular. The ordering experience was pleasant and efficient, and Jacob's help after the delivery was both generous and patient to this elderly, tech-deficient, buyer. Having dealt with other area dealers in the past, none came close to Bethesda Audi in terms of customer satisfaction.

Not Priced 10 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Blue
Int. Color: Other
Transmission: Automatic
Drivetrain: AWD

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Audi Bethesda Review

John Wagner is A Great Salesman and Person to Work With

by New Q5 Owner from DealerRater.com

December 3, 2018

4.9 (236 reviews)

I had finally decided on the Q5 I wanted after looking and test driving several at Audi Bethesda and another Audi dealership. Having owned 2 A4s, I am very familiar with Audis. But this was a new experience looking at small SUVs. I wanted to make sure I would be happy with the car I bought or leased. John was friendly, patient, helpful, informative and followed up with me. When the car I wanted wasn't available, Chad, the Sales Manager, tracked down a similar Q5 and had it brought to the dealership.* John helped smooth over some hiccups and Simone was patient walking me through the leasing process - my first time. John sat with me in my new car and explained the myriad systems -- pretty overwhelming. But he assured me he is always there for me and I can come in for his help anytime. I know he meant it and I intend to take him up on his offer. John told me they would take care of me and they did. *My only complaint: I had been told the Q5 they found for me was the exact car I was looking for but would cost more as it also had the warm weather package. So I was disappointed after taking possession of the car to find it didn't have the All Weather Mats that I wanted but it did have Audi Rings which I didn't want and which cost more than the All Weather Mats.

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Not Priced 8 mi.

2020 Audi Q5 45 Premium Plus

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: AWD

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Audi Bethesda Review

Great Experience

by hmounty from DealerRater.com

November 6, 2018

4.9 (236 reviews)

Recently bought a used 2015 A3 from Audi Bethesda and the experience was great. Jacob was incredibly knowledgeable and friendly, but also (and more importantly) honest and upfront about the vehicle's pros/cons, pricing, optional warranty/packages, etc. Would highly recommended for anyone thinking about buying an Audi.

$51,790 12 mi.

2020 Audi Q5 45 Premium Plus

Good Deal

Ext. Color: Blue
Int. Color: Beige
Transmission: Automatic
Drivetrain: AWD

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