New and used 2025 Audi Q5 Premium Plus for sale near Casa Conejo, CA

I am not sure why Jaime is not on the list of employees however, we always receive the up most professional and superb service by Jaime at Audi Oxnard Auto Center.

I had an incredible experience at Oxnard Audi! The service was professional, efficient, and exceeded my expectations. The team really went above and beyond to make everything smooth and stress-free. Well done! 👏👏👏 Let’s go Audi!

Bill always provides great service, with great communication and clear explanation of work to be done and timing of when it will be completed. What else can you ask for?

I have been taking my A3 there for several years & Bill has ALWAYS been professional & courteous. I recently acquired an e-tron EV that had a recall notice & needed servicing. Again, the service was great. I asked for the inside windshield to be cleaned & they went above & beyond & cleaned the inside. I asked for the car to be charged & when I picked it up, it was at 90%. They fixed the recall & communicated necessary future fixes. My experience with Bill & DCH Audi has been nothing but excellent- thanks Bill!!

Bill is the single best service manager we have ever experienced and we have owned Porsches, BMW’s, Jaguars and Audis. We would never take our cars to anyone else. The video inspection is a great feature and it found a key repair that needed to be executed. We also always receive a loaner. 5 star service!!

Staff at Audi in Westlake are very friendly and helpful.

The dealership is super friendly. Patrick Wei is especially excellent. He has been very helpful to customers. Kudos!

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.