Used Audi Q5 for sale near McChord AFB, WA

Seriously… I highly recommend Audi of Tacoma as a dealership to buy a used car. I’ll tell my story below but first I must say that I read a bunch of these 1 star reviews and found the result of my experience to be just the opposite. Why? Mostly every experience is what you make of it. Sure some things are out of one’s control but patience and a positive attitude are central to turn a difficult situation into a success. I am a 59 year old BMW driver in California. I bought a long awaited BMW from Audi of Tacoma with a 3 month 3K Mile Warranty included… and I used it. My experience involved 4 guys… Spencer, Devin, Norman, and Darren. Spencer was hands down the best used car salesman I have ever worked with… very responsive, on-point communication, caring and attentive customer centered service from beginning to end. Can’t say enough about this young man. My experience with Devin was fairly short as I paid cash. He is a professional finance manager, thorough and efficient. Norman helped me secure the roof-rack keys from the former owner which might seem like a small insignificant task but is and will prove to be extremely helpful. My primary business was with Darren - General Manager Audi of Tacoma. This 2016 BMW 328d (diesel) wagon is a coveted machine - 14 for sale across all platforms in the entire U.S. and Audi of Tacoma had one of them. Unfortunately I discovered it had a very expensive transmission problem. Briefly, the start/stop feature would force the car into Park at a stop light causing me to have to re-engage into Drive mode - posing a potential safety issue. The part needing replacement was the Mechatronics unit - which sells for approx $5K. My business after communicating with Spencer, was obviously and appropriately with Darren. In short, after some patient dialog and a few meetings with his executive team, Darren agreed to fully pay for the Mechatronics replacement - under the 3 month 3K Mile Warranty. No, this process wasn’t easy - nor fast but I’d say through it all I found that Darren is not only a results-oriented and caring GM… but quite the “GentleMan” I’d say. A sincere “thank you” goes out to Audi of Tacoma and The entire Larson Automotive Group. I now drive “consistently” one of the best cars on the road to date. ;-)

the process went very smooth for my first time buying maria was a huge help and they were able to get into my new vehicle highly recommend this place.

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

We are an hour from this dealership and were unable to test drive the car I wanted for a few days. I dealt with Chloe, she sent me videos and held the car for me. She was great & made the process easier. Their sales tax is very high so prepare for that! Overall it took 4 hours or so and I got the car I wanted, felt good about the deal!!

I was working with the VW division of Larsen, who contacted me with a recently available ID.4. He put me in touch with AJ at the Audi division where the car had been turned in by a previous driver. Both salesmen were pleasant, professional, and collaborated in helping me find a time to visit, test drive and ultimately purchase a 2023 ID.4. The process was smooth, and though all transactions take time, I was able to drive away with the "new" vehicle. AJ helped me set up the electronic interface with my phone, and activate my VW app to customize the experience. We even activated 3 year free charging that had not been used by the previous owner. The price was reasonable, I turned in my old car, and drove away. All the staff were very approachable, and efficient. The Audi dealership clearly caters to a higher end car market, above my price point, but I would recommend the dealership to anyone interested in such cars.

If you are looking for a salesman who knows what he is talking about, you better see Tony Metcalf. He took the time to send me a video, car history, and pics of the under carriage. Tony does not plays games. He shows you the truck you want and them makes sure it fits your budget! I will be buying my daughter from Tony this Summer.

I really liked this car. The engine has a very long life, it is as old as me(almost 9 in September) and still in as good condition as a factory version! The ride quality is amazing and it is soooo smooth! Very powerful. Great suspension and transmission.

Fabian in the service department is an A+. Straight forward and keeps you updated on what is going on. Understands budgets and does his best to keep you in yours but making sure your car is in the best working condition. Have gone here since 2020. Love them

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Sarah kept me up to date on my car repair. Everything done in a timely manner.

Having now over 202,000 miles I can say this is a great car to own and drive. Friends never believe the mileage that is on the car because it rides and drives so amazing. The interior quality of materials and fitment are also exceptional and have held up perfectly over the years. These cars do require maintenance but if properly taken care of they will last a long time and be very reliable!

This dealership is GREAT!!! Scott Tanner was a tremendous help. I was a first time car buyer, and I was very intimidated walking in, Sunset Kia made me very comfortable and sent me home in a new car. I will do business here again. :)

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.