I was searching for a Audi A4 with a manual transmission which are becoming harder to find. A coworker recommended North Bay Imports. I was a little nervous since I always bought new or certified from an Audi dealer. I may never buy a car any where else again and HIGHLY recommend them. The car was perfect and delivered with new tires and brakes all around. Financing was easy and the rate very competitive. Their selection is impressive and of very high quality. Everyone I dealt with was professional and friendly. The fixed price policy bothered me at first and I tried to negotiate but Jon held firm on his price. After seeing the car and the delivered condition I fully understand his price and I feel I got a lot of car for the money.
Great vehicle and reliable
by Amy from poughkeepsie
January 7, 2019
Reliable great on gas definitely a family car very spacious and no real problems with the car. Normal maintenance is expected. I will always recommend Audi
I purchased my car from North Bay Imports in December of 2017. I was looking for a ML 350 and they had the best selection and price by far of anywhere near or far. Their sales staff is very low key and not at all pushy - but also very helpful if you need it.
I have owned the car for over a year now. The car was in pristine condition when I purchased it and I have had no issues whatsoever with the car. I absolutely love it and would definitely buy one again.
I have brought it into service (oil changes, rotors) and Chris from service is a pleasure to work with. Very accommodating. They redid their customer waiting area so there is plenty of space for customers to wait in a comfortable area.
I can't speak more highly of my experience with North Bay. I will absolutely buy a car from them again!
by VISSI NYC RESALES from NEW YORK
December 30, 2018
i own this car now for 3 months ,it drives great looks great , gets up to 30 mpg also it goes pretty fast ,at this moment has aroung 100900
does not have any check engine light on and no problems what so ever
i recomand this to anyone that is interested
On 1/27 We went to North Bay looking to upgrade from our 2009-A-4
Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////
First time Audi owner
by South Florida Q5 from Hallandale Beach, FL
December 25, 2018
Really love the practicality of this vehicle and comfort. Not sure about the perceived luxury as it feels more like a Lexus than a Mercedes. Still more needs to be done for luxury appeal.
I don’t typically write reviews (good or bad) so if you are reading this then you know the experience was over the top.
When it comes to spending my money, I look for quality, service and personality of the person(s) I’m dealing with. I have to say Jon, Derek and staff have my 5 stars. I traveled 2 hours to North Bay after dealing with my local Audi dealer for a long period of time to no avail. I knew what I wanted before I arrived; model, color and price. Traveling with my wife, son and two large pit bulls, our arrival was greeted by Jon and the car ready to be test driven. The dogs were given a warm welcome with the run of the place. With that said the black Audi Q5 wasn’t what my son and wife wanted. At that point Jon was put thru the test. The hunt for the car was on and Jon was with us every step of the way. We must have looked at 10 different cars. I thought for sure Jon was going to get upset with us. His disposition didn’t change from the time we arrived to the time we left.
We finally agreed on a white Q5. The buying process was easy. The price you see is the price you pay NO bargaining. I tried unsuccessfully. He gave me what I wanted for a trade so I was happy with that.
With that and a small deposit I was a new car owner. They do offer financing but it was easier doing that at my home town bank. Two days later I drove back and picked up the car. I spent 10 minutes to sign papers with Dave the finance person. Dave showed me the different extended warranties but did not push any of them.
I have to say it took me longer to register the car than to purchase it..
Thanks everyone for a great experience!
Great Car Lots of fun, Tech and luxury
by tshrtkng from Massapequa, NY
December 24, 2018
This car has it all
The Tech is second to none
Performance is great
Ride is good and gas mileage is ok too
service is on par with Mercedes and BMW
The North Bay team was friendly and helpful the whole way through the process. I purchased the car with a trade of my current vehicle remotely and didn't see the car until I picked it up. The pictures were accurate and the car was better than advertised. The transaction was smooth and efficient and I will certainly look to them the next time I'm in the market.
Roomy SUV that feels heavy on the road
by Bill K from Muskego, WI
December 16, 2018
I knew I want an Audi because of my previous Audi experience. You can’t beat their Quattro system! This Q5 had the upgraded B&O sound system, I felt like a kid again. Just last week, I would have ended up in an ER or dead if I were still driving my old car; Lexus IS300. The Q5 has better brakes, put me higher up in my seat which helped me react sooner, and those big brakes did a great job stopping me! I sure was glad I was in this Q5! Love this SUV (SAV)
This dealership stands behind their product even when it is 2,000 miles away!! I bought a 2014 Audi S7 about 2 months ago. Derrick was my salesman. I live in Bismarck ND. This is a big purchase to buy site unseen. He took multiple pictures for me and assured me that it would arrive better than expected. It truly met those expectations. The only complaint was the brakes squeaked rather loud. I drove for about a month before I could get it to a Audi dealer who is 200 miles away. The repairs they wanted to do were around $1400. I emailed Derrick who put me in touch with David Mason who I believe is one of the owners. They didn't agree with the assessment but he said to make it right they would send me the necessary parts and a $150 for labor. Well I got it fixed yesterday and it is working like a charm. I want to thank Derrick, David and the staff for the outstanding customer service and for standing behind the purchase. If you ever are hesitant about buying a high end car from this dealership don't be!! They took care of my issue without hesitation. Thanks again!! Rick Smith
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
North Bay Imports was a pleasure to work with, specifically Derek. I would highly recommend anyone looking for a vehicle to check them out. From my experience they assure the sale of ONLY quality vehicles. Their willingness to work with you as well as answer any questions from start to finish is extraordinary. I drove 2 hours to test drive a vehicle and could not be happier with the decision to purchase it from them that same day.
Q5 is the best vehicle
by Judy from PEORIA
November 15, 2018
This vehicle meets exceeds all expectations as we test drove several names prior to our decision to purchase the Audi Q5 this is the only vehicle that we went back to. As we had two 2012s and in 2015 we traded for two 2015s
When I was looking to buy a car I found it so difficult to get away from the normal schmoozy car salesmen. I was very fortunate to have found North Bay Imports when I was seeking out a car! Walking into the dealership was like walking into your friend’s house. Mike Deluca and Jackson were so easy going and didn't make you feel pressured about purchasing a car. They built a relationship with me through there easy going personalities. I would buy a car from them again. If you want to simply walk into a dealership with no added pressure, easy going atmosphere, and great business conduct this is the place for you. I LOVE my Jetta and I would not hesitate to go back to this dealership! BUY your car from here you won’t regret it.
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
Mike DeLuca was a great salesperson to deal with. He did not pressure me and worked with me to make the transaction a win for both of us. It took some time and patience on his part to deal with me. He stuck with me until the end. He answered every question and made this transaction one of the best I have had. When I showed up on delivery day the deal was exactly what we discussed. Mark the finance man took the time to review it all with me. I would highly recommend them when buying a pre-owned Audi vehicle. The car was everything I expected and LOVE IT!
by NYCKaizen from Nutley, NJ
December 9, 2018
My review is definitely from a recent owner perspective but I am very happy. I am a car enthusiast and have owned many German luxury autos but this is my first Audi. Based on features, price, and reviews on dependability this seems to be the best sports utility for the money. The only improvement I would wish for is a slight increase in cargo capacity.
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
Love everything about it.. sound system is great. Does great on mileage. Runs smooth. Seat warmers...mp3 player or I pod set up. I especially love how my GPS will reroute me if there's too much traffic. I almost forgot to mention it has wifi set up. Wonderful car all around. I highly recommend this car!!!
Our Audi Q5 TDi is a superb vehicle that does everything well. Tremendous power, excellent MPG, great handling, big cargo capacity, safety and towing ability combine to make this the ideal vehicle for our needs.
The more expensive model with heads up display uses a different windshield that passes excessive passive solar heat and places reflection at eye level driving. Not a good vehicle unless you are working on your tan or need an additional heater. A/C on full when driving on 70 degree day in Colorado.
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
by Ruby Ann from Brownsville, Tx
September 29, 2018
Just what I needed for my family. Great space, drives smoothly and best of all, beautiful exterior. I just couldn’t pass out on such a great deal that was offered to me at Tipotex Chevrolet.
Best car buying car experience. No pressure salesman. Traveled over an hour to check out a car and was worth the trip. Prices were reasonable.
If only it was easier to get into
by stinky from SWANSEA, SC
October 12, 2018
I love the performance, the styling, the interior. The only thing with this model is it is hard to get into the drivers seat without bumping your head. I think they realize this with the newer models. Otherwise I am very happy with this car. I am not even 6' by the way, but I am 67 and I don't like having to bend my neck down to enter.
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