Our time at Audi Mentor was short. After finding the right car to purchase, we had an associate come out to help. He was helpful but seemed uninterested as he had another buyer arrive halfway through the interaction and left us. Not much wiggle room on the price.
Zach Alicea was incredible! He was very personable and attentive to my vehicle needs. Zach is also very knowledgeable and reliable, I highly recommend him! Shelley was also a huge help. I can’t wait to go back for all of my future vehicles.
Jonh in service, along with other staff are terrific! I love this dealership, they have serviced my car for 12 years and never was I ever disappointed. Had my Q7 serviced on 11/26 at Audi Bedford OH. The cars are luxurious and the dealership, service, etc. is a direct reflection of what you’re getting when you buy an Audi- 5 Diamond Rating-GM
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I felt the team was very friendly, but not all team members were personable. Some of the conversations to pass time didn't feel sincere. Also,process for financing took much longer than anticipated. But wasn't terrible. Otherwise, the overall experience was cool. Facility was worthy of the Audi badging.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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