I was searching for a Audi A4 with a manual transmission which are becoming harder to find. A coworker recommended North Bay Imports. I was a little nervous since I always bought new or certified from an Audi dealer. I may never buy a car any where else again and HIGHLY recommend them. The car was perfect and delivered with new tires and brakes all around. Financing was easy and the rate very competitive. Their selection is impressive and of very high quality. Everyone I dealt with was professional and friendly. The fixed price policy bothered me at first and I tried to negotiate but Jon held firm on his price. After seeing the car and the delivered condition I fully understand his price and I feel I got a lot of car for the money.
I'm on my 4th Q7
by Devious from Jonesboro, Ga
January 1, 2019
Fit and finish of a Audi is the best I've seen in any other vehicle I have owned. I've only had to change the oil, brakes, and tires.
I purchased my car from North Bay Imports in December of 2017. I was looking for a ML 350 and they had the best selection and price by far of anywhere near or far. Their sales staff is very low key and not at all pushy - but also very helpful if you need it.
I have owned the car for over a year now. The car was in pristine condition when I purchased it and I have had no issues whatsoever with the car. I absolutely love it and would definitely buy one again.
I have brought it into service (oil changes, rotors) and Chris from service is a pleasure to work with. Very accommodating. They redid their customer waiting area so there is plenty of space for customers to wait in a comfortable area.
I can't speak more highly of my experience with North Bay. I will absolutely buy a car from them again!
Love the 18 Q7. Awesome.
by SCOTT from Tonganoxie
December 17, 2018
Compared to everything out there I am convinced it is the best value.
Drives like a range rover but better. Looks better than nearly all SUVs. 5.5 sec 0-60 and handles well.
On 1/27 We went to North Bay looking to upgrade from our 2009-A-4
Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////
One of the more reliable cars that I've driven
by Islah, NC from Raleigh, NC
November 6, 2018
This car has plenty of leg room. It is very comfortable. It has plenty of trunk room. It has additional seating for kids and excellent safety features. I was sold immediately after the test drive.
I don’t typically write reviews (good or bad) so if you are reading this then you know the experience was over the top.
When it comes to spending my money, I look for quality, service and personality of the person(s) I’m dealing with. I have to say Jon, Derek and staff have my 5 stars. I traveled 2 hours to North Bay after dealing with my local Audi dealer for a long period of time to no avail. I knew what I wanted before I arrived; model, color and price. Traveling with my wife, son and two large pit bulls, our arrival was greeted by Jon and the car ready to be test driven. The dogs were given a warm welcome with the run of the place. With that said the black Audi Q5 wasn’t what my son and wife wanted. At that point Jon was put thru the test. The hunt for the car was on and Jon was with us every step of the way. We must have looked at 10 different cars. I thought for sure Jon was going to get upset with us. His disposition didn’t change from the time we arrived to the time we left.
We finally agreed on a white Q5. The buying process was easy. The price you see is the price you pay NO bargaining. I tried unsuccessfully. He gave me what I wanted for a trade so I was happy with that.
With that and a small deposit I was a new car owner. They do offer financing but it was easier doing that at my home town bank. Two days later I drove back and picked up the car. I spent 10 minutes to sign papers with Dave the finance person. Dave showed me the different extended warranties but did not push any of them.
I have to say it took me longer to register the car than to purchase it..
Thanks everyone for a great experience!
The most reliable car I've owned thus far.
by Islah, NC from Raleigh, NC
November 6, 2018
This car has all the features that I wanted...size, style, comfort, size, and safety, efficiency, and quality. It was also affordable. I like the feel of the car it does not feel as large as it looks on the outside. I am enjoying the many features found right at my finger tips.
The North Bay team was friendly and helpful the whole way through the process. I purchased the car with a trade of my current vehicle remotely and didn't see the car until I picked it up. The pictures were accurate and the car was better than advertised. The transaction was smooth and efficient and I will certainly look to them the next time I'm in the market.
Very impressed with comfort on 250 mile drive.
by Keith K. from Saint Louis MO
November 2, 2018
Driving vehicle felt like sitting in my flexsteel lounger. Fuel economy from the TDI amazing. Used a 1/4 tank from Chicago to St. Louis. Very impressed so far. Premium plus version. Lots of bells and whistles. Just takes times for old man to figure it out. Still reading the owner's manual.
This dealership stands behind their product even when it is 2,000 miles away!! I bought a 2014 Audi S7 about 2 months ago. Derrick was my salesman. I live in Bismarck ND. This is a big purchase to buy site unseen. He took multiple pictures for me and assured me that it would arrive better than expected. It truly met those expectations. The only complaint was the brakes squeaked rather loud. I drove for about a month before I could get it to a Audi dealer who is 200 miles away. The repairs they wanted to do were around $1400. I emailed Derrick who put me in touch with David Mason who I believe is one of the owners. They didn't agree with the assessment but he said to make it right they would send me the necessary parts and a $150 for labor. Well I got it fixed yesterday and it is working like a charm. I want to thank Derrick, David and the staff for the outstanding customer service and for standing behind the purchase. If you ever are hesitant about buying a high end car from this dealership don't be!! They took care of my issue without hesitation. Thanks again!! Rick Smith
Safe family SUV does well in adverse conditions
by drivingconnoisseur63 from Northern Nevada
October 27, 2018
This SUV is heavy duty but handles more like a car. Audi makes a quality vehicle but I have to say the the 3rd row of seats is not very accessible and is very cramped such that it is not a great soccer mom car when friends also need a ride. You can also really feel the weight in cornering. Power is adequate with the supercharger.
North Bay Imports was a pleasure to work with, specifically Derek. I would highly recommend anyone looking for a vehicle to check them out. From my experience they assure the sale of ONLY quality vehicles. Their willingness to work with you as well as answer any questions from start to finish is extraordinary. I drove 2 hours to test drive a vehicle and could not be happier with the decision to purchase it from them that same day.
Best in its class
by JRo from Ma
August 8, 2018
I traded in my 2011 Ford Edge for this 2013 Q7 with 36,000 mi and I am very happy with this vehicle. The lines of this body style are very sharp, though the interior may seem a bit dated to some used to a more modern cockpit. Regardless the interior has a very clean and sophisticated appearance that complements it’s more aggressive exterior styling. The 3.0 supercharged engine is one of, if not the most reliable engine Audi has put out and is available in a few of the A class models as well if your not sold on the SUV. The deck height of the trunk was a bit higher than anticipated and does limit vertical clearance for cargo, however I transport large cases and equipment for my business and the lay flat 3rd Row accommodates all my gear with ease. The compartment beneath the floor in the cargo area is a great place for additional storage. The model I have does not have the adjustable air ride suspension but the standard coil overs perform great and delivers a very comfortable ride and that Supercharged 3.0 liter engine I mentioned before has plenty of get up and go. Great SUV.
When I was looking to buy a car I found it so difficult to get away from the normal schmoozy car salesmen. I was very fortunate to have found North Bay Imports when I was seeking out a car! Walking into the dealership was like walking into your friend’s house. Mike Deluca and Jackson were so easy going and didn't make you feel pressured about purchasing a car. They built a relationship with me through there easy going personalities. I would buy a car from them again. If you want to simply walk into a dealership with no added pressure, easy going atmosphere, and great business conduct this is the place for you. I LOVE my Jetta and I would not hesitate to go back to this dealership! BUY your car from here you won’t regret it.
Best looking car I've owned
by mjbirmingham from Baltimore, Md
August 3, 2018
Leaving a Tahoe after 15 years and getting into the Audi Q7 is something to get used too. A lot of electronic, but easy to learn. The acceleration in the Q7 is amazing. Comfortable, quiet, great all around car. It doesn't hurt that it looks great on the road.
Mike DeLuca was a great salesperson to deal with. He did not pressure me and worked with me to make the transaction a win for both of us. It took some time and patience on his part to deal with me. He stuck with me until the end. He answered every question and made this transaction one of the best I have had. When I showed up on delivery day the deal was exactly what we discussed. Mark the finance man took the time to review it all with me. I would highly recommend them when buying a pre-owned Audi vehicle. The car was everything I expected and LOVE IT!
Diesel Q7 can make 2 trips Boston - NYC and back
by crasyrussian from Winchester
July 2, 2018
Great - big enough to have 7 passengers - small enough for a commute vehicle. Rear gate is a little low - but with diesel, there is no problem towing a trailer. Super-comfortable for a truck.
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